Cuevas Vacations from $300

When we came to check in, the receptionist named Nancy didn’t greet us and kept a poker face while finishing something on her computer. She spoke in an unfriendly way and was not helpful at all. Later she told us we would receive a text message when the key was ready, but we never got any message. When we came back to the reception, she was just standing aside without saying a word, and finally another staff member helped us with the key. The hotel itself is good, but I wish the reception staff were more friendly — it leaves a bad impression.

I would stay here again checking in was easy. The property is in a perfect location & the apartment was super clean & nice no complaints.

Staff was awesome and helpful

Everything was great

My room was very quiet and I enjoyed having the kitchen amenities and the balcony. The bed was average. My only negative comments are related to the unusually excessive daily damage deposit that I wasn’t expecting - big upfront unexpected expense! Also there was no bus cart for me to take groceries up to my room - but the bellmen would do it for a set fee. The pool was lovely, but closed at 7pm, which seemed early to me for summer. I enjoyed my stay, but won’t probably return to this resort.