JW Marriott El Convento Cusco

Photo gallery for JW Marriott El Convento Cusco

Featured Image
Indoor Spa Tub
Terrace/Patio
Memory foam beds, in-room safe, desk, blackout drapes
Memory foam beds, in-room safe, desk, blackout drapes

Overview of JW Marriott El Convento Cusco

JW Marriott El Convento Cusco

5 out of 5

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
Esquina De La Calle Ruinas 432, y San Agustin, Cusco, Cusco, 8002

Explore the area

  • Popular LocationTwelve Angled Stone2 min walk
  • Popular LocationPlaza de Armas5 min walk
  • Popular LocationSacsayhuaman18 min walk
  • AirportCusco (CUZ-Alejandro Velasco Astete Intl.)6 min drive

Choose dates to view prices

About this area

Cusco

JW Marriott El Convento Cusco is located in Cusco Historic Center, a neighborhood in Cusco, and is near a train station. Calle Marquez and Cusco Craft Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Plaza Tupac Amaru and Arco-punco. Planetarium Cusco and Cochahuasi Animal Sanctuary are also worth visiting.

What's nearby

  • Museum of Religious Art - 1 min walk
  • Hatunrumiyoc - 2 min walk
  • Twelve Angled Stone - 2 min walk
  • Plaza de Armas - 5 min walk
  • Sacsayhuaman - 18 min walk

Getting around

  • San Pedro Station - 14 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 6 min drive

Restaurants

  • Qespi Bar — 1 min walk
  • Qespi Restaurant — 1 min walk
  • Restaurant Inkazuela — 2 min walk
  • Nuna Raymi — 2 min walk
  • Heidi — 2 min walk

About this property

JW Marriott El Convento Cusco

Luxury Cusco hotel in Cusco Historic Center with full-service spa
This smoke-free hotel features a full-service spa, a restaurant, and an indoor pool. Free full breakfast and free WiFi in public areas are also provided. Additionally, an outdoor pool, a bar/lounge, and a spa tub are onsite. All 153 soundproofed rooms feature memory foam beds and iPod docks. LCD TVs with cable channels and Netflix provide a bit of entertainment, and guests will also appreciate thoughtful touches like bathrobes and slippers. Housekeeping is available on request.
JW Marriott El Convento Cusco offers 153 accommodations with iPod docking stations and safes. Beds feature memory foam mattresses. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

49-inch LCD televisions come with premium cable channels and Netflix. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, an outdoor pool, and a spa tub are on site.
Health Club Spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub and a steam room.

The spa is open daily.

Awards and affiliations

JW Marriott El Convento Cusco is listed in the 2021 Travel + Leisure 500.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limited onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free full breakfast available daily 6:30 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Spa tub

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Separate bathtub and shower
  • Towels

Entertainment

  • 49-inch Smart TV
  • Cable channels
  • iPod dock
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2 PM
Express check-in

Check-out

Check-out before 10 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The room rate includes breakfast for up to to 2 guests. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding; children may not be eligible for complimentary breakfast
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (18%) may be charged upon check-out to residents of Peru regardless of length of stay, and non-residents staying in the country for 60 consecutive days or more. Travelers who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
  • Resort fee: USD 41.30 per accommodation, per night
The resort fee includes:
  • Pool access
  • Spa access
  • Internet access
  • In-room safe
  • In-room coffee
  • Concierge service
  • Housekeeping
  • Additional inclusions

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts Visa, Mastercard, American Express, and Diners Club; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

JW Marriott Cusco
JW Marriott Hotel Cusco
JW Marriott El Convento Cusco Hotel
JW Marriott El Convento Hotel
JW Marriott El Convento Cusco
JW Marriott El Convento
JW Marriott El Convento Cusco Hotel
JW Marriott El Convento Cusco Cusco
JW Marriott El Convento Cusco Hotel Cusco

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 863 out of 993 reviews
5 - Excellent 87%
Rating 4 - Good. 83 out of 993 reviews
4 - Good 8%
Rating 3 - Okay. 28 out of 993 reviews
3 - Okay 3%
Rating 2 - Poor. 6 out of 993 reviews
2 - Poor 1%
Rating 1 - Terrible. 13 out of 993 reviews
1 - Terrible 1%

4.9/5

Cleanliness

4.8/5

Staff & service

4.7/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, the breakfast at the interior garden, the location and the staff are a plus for this hotel. The bar is a hit full of live! They have a tea to welcome you and it will help you with the high altitude..
Stayed 2 nights in Sep 2021

1/5 Terrible

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pool wasnt working during our entire stay
Stayed 4 nights in Aug 2021

5/5 Excellent

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First, the pictures do not do it justice. It is so much more beautiful in person. I was also surprised at all that was included with the stay. They have events daily like pictures with llamas, cooking classes and historical tours. The staff went above and beyond in making our visit the best I’ve ever had (and I travel internationally regularly).
Stayed 1 night in Aug 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I arrived in this beautiful hotel until the moment I left the staff treated me like family. They always went above and beyond to accommodate all my requests. From breakfast in the beautiful courtyard to dinner in the lounge the food was always first rate. I would recommend this hotel to all my friends when coming to Peru. I could not have had a better experience!
Stayed 2 nights in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and people. Everyone was so friendly and helpful. Ambiance is super relaxing. Food was delicious 😋
Stayed 3 nights in Jul 2021