Sheraton Dallas Hotel

Property class: 4

Choose dates to view prices

Kay Bailey Hutchison Convention Center and American Airlines Center are located near Sheraton Dallas Hotel, which provides a grocery/convenience store, a terrace, and a coffee shop/cafe. The on-site American cuisine restaurant, Open Palette, offers breakfast and dinner. In-room WiFi (surcharge), with speed of 25+ Mbps, is available to all guests, along with a garden and dry cleaning/laundry services.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Air conditioning

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a television, and a window with sheer curtains.

Room, 1 King Bed

9.0 out of 10
Wonderful
(49 reviews)
  • City view
  • 271 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a large window offering a city view.

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(33 reviews)
  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a TV, and a window with a city view.

Club Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a large window offering a city view.

Club Room, 2 Queen Beds

  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

A hotel room with a bed, a desk with a television, a sofa, and a window with sheer curtains.

Junior Suite, 1 King Bed with Sofa bed

  • City view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds

A hotel room with two beds, a desk, a chair, and a TV.

Junior Suite, Multiple Beds

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds

A hotel room with two beds, a desk, a chair, and a TV.

Junior Suite, Multiple Beds

  • City view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

A modern living room with a grey sofa, a round coffee table, and a dining table with chairs. There are two abstract paintings on the wall and a lamp on a side table.

Executive Suite, 1 Bedroom

  • City view
  • 480 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

A hotel room with two beds, a desk, a chair, and a large window offering a city view.

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

A hotel room with two beds, a desk, a chair, and a large window offering a city view.

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom

A hotel room with two beds, a desk, a chair, and a TV.

Executive Suite, 1 Bedroom

  • City view
  • 717 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, City View

A hotel room with a large bed, a desk with a chair, a TV, and a window with a city view.

Deluxe Room, 1 King Bed, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

A hotel room with two beds, a desk, a chair, and a large window offering a city view.

Deluxe Room, 2 Queen Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Located in Downtown Dallas, a neighborhood in Dallas, Sheraton Dallas Hotel is near a metro station. Cotton Bowl and Texas Trust CU Theatre are cultural highlights, and travelers looking to shop may want to visit Dallas Market Center and Galleria Dallas. Check out an event or a game at American Airlines Center, and consider making time for Dallas World Aquarium, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. Visit our Dallas travel guide
Map
400 Olive St, Dallas, TX, 75201

What's nearby

  • A building with ornate architectural details and a prominent sign reading "The Majestic".
    Majestic Theater
    5 min walk - 0.3 miles
  • The entrance to the Dallas Museum of Art with a sculpture in the foreground.
    Dallas Museum of Art
    8 min walk - 0.5 miles
  • The Morton H. Meyerson Symphony Center with a modern glass facade and a prominent entrance.
    Morton H. Meyerson Symphony Center
    8 min walk - 0.5 miles
  • A large aquarium entrance with lush greenery and palm trees.
    Dallas World Aquarium
    13 min walk - 0.7 miles
  • A modern convention center with a large blue sign and a distinctive architectural design.
    Kay Bailey Hutchison Convention Center
    17 min walk - 0.9 miles

Getting around

  • Federal & Olive Tram Stop
    2 min walk
  • Dallas Union Station
    9 min drive
  • Love Field Airport (DAL)
    18 min drive

Restaurants

  • The Berni Bean Coffee Co.
    5 min walk
  • JW Steakhouse
    5 min walk
  • Open Palette
    1 min walk
  • Café OLIVIA
    5 min walk
  • True Kitchen + Kocktails
    4 min walk

About this property

Sheraton Dallas Hotel

  • Upscale hotel near Kay Bailey Hutchison Convention Center
  • Close to Dallas World Aquarium and American Airlines Center, Sheraton Dallas Hotel provides a grocery/convenience store, a terrace, and a coffee shop/cafe. The on-site American cuisine restaurant, Open Palette, offers breakfast and dinner. In-room WiFi (surcharge), with speed of 25+ Mbps, is available to all guests, along with a garden and dry cleaning/laundry services.
  • Other perks include:
    • An outdoor pool
    • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
    • An electric car charging station, express check-out, and express check-in
    • A vegetable garden, wedding services, and a porter/bellhop
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 1840 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like desk chairs and safes.
  • More amenities include:
    • Pillowtop mattresses and free cribs/infant beds
    • Bathrooms with designer toiletries and tubs or showers
    • 50-inch HDTVs with premium channels
    • Wardrobes/closets, recycling, and coffee/tea makers

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Frequently asked questions

Does Sheraton Dallas Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–10:00 PM.

How much does it cost to stay at Sheraton Dallas Hotel?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at Sheraton Dallas Hotel on Nov 13, 2026 start from $181, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Dallas Hotel pet-friendly?

Yes, Sheraton Dallas Hotel allows pets with a maximum weight of up to 35 lbs per pet. There's a fee of USD 150 per accommodation, per stay. A cleaning fee of USD 150 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for USD 30.00 per night. Valet parking is available for USD 55 per night.

What time is check-in at Sheraton Dallas Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Sheraton Dallas Hotel?

Check-out is at 11:00 AM.

Where is Sheraton Dallas Hotel located?

Located in Downtown Dallas, this hotel is within 1 mi (2 km) of Majestic Theater, Kay Bailey Hutchison Convention Center, and American Airlines Center. Dallas Market Center and Fair Park are also within 3 mi (5 km). Federal & Olive Tram Stop and Pearl/Arts District Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sheraton Dallas Hotel Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Amenities

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 623 out of 1001 reviews
Rating 8 - Good. 165 out of 1001 reviews
Rating 6 - Okay. 85 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 78 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very clean room
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was nice and large enough to sleep 5. We enjoyed the pool and sports bar.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. Staff was friendly and helpful. Parking was a breeze. Rooms were clean and well kept.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close parking
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean. The staff was very polite. Parking was easy not far from the hotel.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and well kept hotel with lots of amenities. I stayed here while attending a conference. The conference spaces were great too
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great property in a great location! Room was clean and accommodating. Look forward to visiting again..
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super clean, very friendly and helpful staff. 1000% recomended
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique & clean
Stayed 2 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
All was OK and fine. Kind of strange $25 charge that you can get back $20 towards food and beverage in hotel, but timing is odd and not mentioned up front. In general, nice, huge hotel and in good downtown location.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and willing to help
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very very outdated. Not like pics show. Very nice staff though. Pretty good location. Clean enough.. for North American standards. But just very outdated and old.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our entire stay was great. Nice location. Food was great.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great. Wonderful location, clean property, helpful staff, great breakfast, & great parking.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! Very friendly and helpful. The amenities were accessible, the hotel was clean. The only issues was the refrigerator’s compressor was constantly making a loud noise on my room. One more thing is there was a sulfur smell in the hall every time I went to my room. Otherwise great hotel.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and rooms were both wonderful
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a comfortable stay, it’s a great hotel with lots of amenities.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with lots of restaurants
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were super friendly, and the hotel is beautiful.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, clean downtown restaurant with an excellent store with breakfast food, excellent coffees and teas. Our bar waitress was superb. Sports bar had plenty of TVs for the World Cuo
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great room and location
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , close by everything, staff friendly
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean room
Stayed 1 night in Mar 2026