“The stay was fine until we attempted to shower in the morning before continuing our trip. The shower didn't work at all. No way to turn on the water. We brought it to the attention of the manager who said we had to first inform Expedia. Then they could give us a 20% discount. Well, we tried to inform the Expedia " virtual assistant" which, of course, got us nowhere. We have yet to hear from the management of the hotel, and just write it off as a poor booking decision.”
“The stay was fine until we attempted to shower in the morning before continuing our trip. The shower didn't work at all. No way to turn on the water. We brought it to the attention of the manager who said we had to first inform Expedia. Then they could give us a 20% discount. Well, we tried to inform the Expedia " virtual assistant" which, of course, got us nowhere. We have yet to hear from the management of the hotel, and just write it off as a poor booking decision.”
Mark