Delavan Vacations from $288

Clean room, great staff and great amenities.. always get club access

Nice overall and clean but, way over priced! We had a hard time finding our way around at first. The staff was not overly kind or helpful. Our services at the spa were so messed up with more than one couple that we ended up not being able to use the spa at all, which was one of the reason in going. The staff at the spa acknowledged the error and wouldn’t even allow us to just come and use it without service. I was disappointed because it was a 50th birthday celebration for a person in our group. Lastly, we wanted a space to have cupcakes since it would be difficult to have 4 couples in one room and we were told no. Seems silly for a group of adults not to have a table or space to just have cupcakes. Not impressed and will not be retuning.

Great staff and room

Great hotel! The room was very nice and the casino had so many food options.

Scent sensitive people, beware. They use scented detergent on their linens, if you're sensitive to that kind of stuff. The staff was great at fixing my issues, but I took a refund and left after one night. When I arrived, the common area and the room was over 80 degrees. It took hours and several phone calls to work through the issue. I was moved to another room but the heat issue persisted. It wasn't until 3 am that the room finally got to 70 degrees. Also, I carry a white noise machine because hotels can get noisy. But I was still able to hear people banging around in the shared kitchen throughout the entire night. So, after one night of no sleep, I decided to take their offer to refund my second night and let me leave. I just have up on all my plans and went home. But staff and management were dilligent in addressing my issues.