Denair Vacations from $241

Received an ADA room but didn’t book. Staff told me to contact Expedia instead of trying to accommodate me. ADA bathroom felt like I was in a hospital and the sink was cracked and falling apart. Location of room was near entrance and was super loud in the evenings. Walls weren’t very insulated- Could hear people walking around upstairs and was loud in the evenings. Wish the front desk would have at least tried to accommodate us instead of just having an ”oh well” attitude. Customer service was disappointing! Bright side: Beds were comfy - room was clean and hotel in a good location.

This is our second stay at the Bel Abri and it was just ok. The room was spacious and we enjoyed the fireplace. The mattress was hard and seemed old. The pillow top was not pillow topping anymore. The showerhead was so weak & sad that we showered at my in-laws house. Just install a handheld already!!!! There was a general lack of maintenance- for instance, the tile in the bathroom was cracked in multiple places and crunched under our feet. The windows have pretty shutters, however, they don’t provide sunlight control so bring an eye mask if light wakes you up. The street noise is present, but is much better on the third floor than the first. We asked for a late check out because my husband had to make a work call. The receptionist gave us an extra 30 minutes lul. We have pretty mixed feelings about returning.

Amenities-I knew pool was closed but disappointed that the fitness center and spa areas are getting remodeled or renovated, room ok but not enough drinking water. The water station not near the rooms. Not worth the money.

They were very responsive on email and I was able to check in early. The room was very modern and clean and the kitchen offered coffee, snacks and the surrounding area was very nice to sit down and relax. Downtown was a block away. Would definitely stay here again

Room didn't have a remote and the wifi was horrible