Ratings based on 345 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
by A verified traveler from Salt Lake City UT
Do yourself a favor and avoid this hotel
Posted Sep 11, 2016Check in was a joke. Upon arrival we were greeted by a transient sitting on a bench smoking directly next to the front door. Our room constantly reeked of cigarette smoke. Called desk to voice our concerns and was told there was nothing they could do. I am going to write their corporate offices because this was a complete waste of my 400.00.
by A verified traveler from colorado
Terrible it is Not a 3 star rating
Posted Sep 6, 2016Very upset they wouldn't refund us, we couldn't stay there because it was very dirty and didn't look safe , we would strongly recommend that Wyndham would check on there facilities it definitely ruining ruining their name..
The room smelled like urine also...
by A verified traveler
Bathroom Ugh!
Posted Sep 6, 2016
Pros: good parking
Cons: The bathroom counter space.
The bathroom did not have any counter space around the sink, which made it hard to shave etc.
by A verified traveler
Decent hotel.
Posted Sep 5, 2016Morning front desk lady need to learn how to smile and be better at customer service. Room was clean and tidy. Only drawback is its a little away from downtown Denver.
by A verified traveler from Centennial CO
OK but needs better cleaning service
Posted Aug 1, 2016
Cons: Maid service was pitiful. Couldn't even make the bed or clean their own hair out of the sink.
Location was good, layout of the room was good, comfortable but the cleaning service was below avg. They didn't make the bed once in 4 days - just tossed the covers up toward the pillows and hair (not mine) was in the sink every day. The refrigerator was cranked up to max so everything I put in there froze and had to be thrown away.
by A verified traveler from Orlando
Poor housekeeping.
Posted Jul 28, 2016
Pros: Rodney the breakfast attendant is very friendly, accommodating and the typical motel breakfast was good.
Cons: Do something about the housekeeping staff.
Checked in Wednesday night. Room was found to be clean and very efficient for an extended stay. Large refrigerator, microwave, stovetop, dishes and dishwasher.
Placed the do not disturb sign on the door and since we were in and out of the room all day Thursday did not both to have the room serviced.
Left our 2 day old used towels on the floor per a placard's instructions, removed the do not disturb sign and left the room early Friday for the day. We noticed saltine crackers on the carpet in the hallway and open stairwell as we left.
Came back late Friday night and the towels were still on the floor of the room. Saturday Morning we asked to have our room serviced but the desk stated that full servicing of the rooms only occurs on weekdays... not exactly what the placard states. I borrowed some towels from an unattended cart in the hallway...
Monday we finally heard a vacuum cleaner being operated and by that afternoon the now ground in crackers were finally picked up. Noticed what appeared to be a manager assisting the sole housekeeper that we witnessed.
Checked out Tuesday morning. 6 nights and our room was not serviced once !
by A verified traveler
I'll be using this hotel every trip!
Posted Jul 26, 2016It's in a great location.. Very quiet neighborhood and the hotel was quiet in general. They offer breakfast until 10am.. The staff was very friendly and helpful! Room was clean and much nicer than the pictures.. I'm pretty sure this is a new hotel. Granite countertops in the kitchen (which is fully stocked with utensils and bakeware) Bathroom was very nice as well! I'm impressed and will be using this hotel next time I visit!
by A verified traveler
Nice hotel with kitchenette
Posted Jul 21, 2016
Pros: I loved the full size refrigerator with a stocked kitchenette.
Cons: Size of breakfast room.
Location: Great location with a Wal-mart just down the street!
It was a very nice hotel with a small breakfast room. It was slightly dated, but seemed in good repair. My only complaint was being put into a smoking room when I had requested a non-smoking room. I was not told this when checking in. I would have requested a change, but the kids had the room torn apart when I walked in and noticed. The smell was not bad, but I did notice when I walked in.
by A verified traveler from Stone Ridge, NY
Hotel in need of refurbishment
Posted Jul 17, 2016Checked in at 2 AM after a long flight from Newark. Lobby small and shabby with stained carpeting. The receptionist was the one exception to this very disappointing stay. She was extremely courteous and efficient. The room was better than the lobby but not the caliber of other hotels I typically stay in - such as Holiday Inn Express and Hampton. The blow dryer didn't work and a replacement was not to be had though I called for one. That was a huge problem for me. I would not recommend this hotel.
by A verified traveler from Dallas, TX
Make sure to ask for a non-smoking room!
Posted Jul 16, 2016
Pros: The location.
Cons: The smell that permeates the place!
Location: This is Denver. You should be able to find something to do.
Upon our arrival, we were given two smoking rooms and had to spend the first night in them which affected our entire stay. The second day, I was able to change one of the rooms but had to ask repeatedly to get the second room changed, as well.
The whole hotel smells of food and not very appetizing food, at that.