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"Very nice hotel. Lobby and staff are wonderful. "

"The service was great at the lobby and concierge. The restaurant staff could have been a bit friendlier and alert. But otherwise great hotel, great location. Keep in mind the hotel is older so the floors creak a ton while walking. "

"The staff here was very helpful. And the breakfast on the seventh floor exceptionally good. I highly recommend this hotel."

"Estuvo muy bien. El personal súper atento. La ubicación súper cerca de todo. Lo que puede mejorar es la red de internet, ya que no funcionó 😊"

"Excellent hotel."

"Great place to stay"

"Los Balcones is a great place to stay while traveling in Cuenca - location is perfect & staff are friendly. We stayed in the one bedroom apartment & found it to be very comfortable during our 5 nights "

"It had what one needs, without being luxurious, it had a pleasant atmosphere. The staff was very polite and helpful. The breakfast was good. The rooms were modern and comfortable."

"Excellent Hotel in Cuenca City. Attentive Staff, Excellent restaurant and breakfast, large room, nice bed and shower."