"I was there with husband and extended family for my mom's birthday this past weekend. The hotel location, right by the sea and the spectacular view are breathtaking!!!!This is a small hotel in the town of Sosua (do your research on the town!).
My first impression was not the best. No towels in the room. Broken/no remote tiniest TV. The room appeared to have been cleaned days before and not have gotten refresh and stacked up. Every day after that, though, we would get room service and it made everything better.
By day 2, the place had grown on us in an inexplicable way! The staff made all the difference!!!! OMG how warm, hospitable, friendly, helpful EVERYONE is! They went far and beyond to make us feel special and well taken care of. They baked us a cake for mom's birthday, offered help constantly. When we arrived, it was the time between lunch and dinner so there was no food nor snack (around 4PM) available. When I asked one of the guys where we could go and get something to snack on. He immediately said: "I mean I can get you some French fries and some sausages". He then brought out some sandwiches and even a salad. I was not only impressed but delighted. Not much needed TLC which the hotel desperately needs mattered anymore. The staff attentiveness and willingness to please and serve us took precedence and priority. Special shout out to Yoldy, Brandy, Jose, Ernesto, the lady at the restaurant and bar area, etc... We all agreed that we will come back here next year."
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