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“may have been a good hotel previously but now is rather shambolic . we had to move 3 club rooms within 3 days out of a 6 day stay . the first room we had a terrace that we shared with pigeons, crows and pigeon poo. came back to the room one afternoon to find a crow savaging through the room . the second room was next to an external event space which orevebted us from sleeping the whole night . management agreed to refund 2 nights stay . after 2 weeks we are still waiting for the refund. they……

“Excellent staff superb rooms.”

“good”

“Dear all at the Kumarakom Lake Resort, We thoroughly enjoyed our stay at your wonderful Lake Resort. Everyone at the resort, from start to finish, was ever so helpful. We especially enjoyed the gardens and the meandering pool the most. The afternoon tea in the garden and all the activities programmes arranged at the resort are excellent. The evening sunset trip on the lake and the music on the boat added to our enjoyment. A special mention of Kavi – his expertise with the camera phone was……

“Na”

“Bathroom was stinking and sink had cracked. Hard to set water temperature in shower. Staff was not courteous. The elevators were not secured”

“A good resort for a getway from the city crowd ..”

“Did not use the pool...the staff are friendly. buggy service from lobby to room is good as somebody is on staff at all times. Food is terrible. just go to the nearby hotel and eat.”

“位置距离科钦机场很近，步行十分钟，酒店24小时免费机场接送，退房后到门口就有车送去机场，很适合赶早上飞机。科钦机场距离市区挺远有50公里左右，所以住这里是早班机或者转机住宿首选。”

“Stayed there with my family of 3 on NY eve last year. The property was well maintained. While we didn’t get to try all the amenities due to the NY eve rush, the complimentary boat ride on the lake Vemnad was amazing (I would highly recommend to book in advance as it fills our fast). Food was ok. I would recommend this place who wants a quiet, family friendly place in Allepey. ”

“It was off season so quiet but you can imagine the staff were always helpful and attentive. Our room staff were very kind. The spa staff were excellent too, yoga and treatments. Manohar in the cocktail bar was absolutely charming. ”

“Very good experience. I think it is the best hotel in TRV”

“Rooms were kept clean. Staff was amazing. Excellent grounds which are well maintained. Overall, my first visit to Kochi was made more pleasant by the great hospitality. Food was awesome. Breakfast and dinner had all types of food, North Indian, South Indian, Continental, Southeast asian, etc. Desserts variety was also very good. I am sure when I visit Kochi again, Le Meridien is my place ”

“Excellent facility amenities. Upscale.”

“Service was good, very relaxing, lovely location away from the busy city.”

“All good. ”