“Hotel is undergoing refurbishment and there is no mention of this on the Expedia write up about the hotel. We were there for 4 nights and had we known this would not have stayed. This meant that there was no gym , pool , spa or beauty parlour facilities. No alternative were offered nor a discount offered for the stay.
Very disappointing that we paid for a hotel with these facilities but did not have any of these available.
Staff at front desk on check out refused to accept that this was a……
“Hotel is undergoing refurbishment and there is no mention of this on the Expedia write up about the hotel. We were there for 4 nights and had we known this would not have stayed. This meant that there was no gym , pool , spa or beauty parlour facilities. No alternative were offered nor a discount offered for the stay.
Very disappointing that we paid for a hotel with these facilities but did not have any of these available.
Staff at front desk on check out refused to accept that this was a……
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