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“Staff incredibly friendly and helpful. The hotel was noisy at the time of my stay due to other guests speaking loudly and opening and closing doors late at night and early morning. Before me needing to ask, the staff moved me to a quiet room. The breakfast was good. A decent coffee machine would have made the experience nicer. The hotel represents excellent value for money. It is around 10 minutes or so from Paro and 20 mins to airport.”

“飯店職員都很親切微笑的招呼 房間的空間感也還不錯 餐廳的食物口味都不錯～唯一是房間地板及浴缸的清潔度不夠～希望能加強”

“Bad service, water in the taps keeps running out, very limited and fixed food options, staff does not try to fix problems.”

“In one word: amazing!. We booked two nights at Ozen Resort in October. I was a bit anxious when driving there because the accommodation is fairly new and there were limited info online and was not really sure what to expect. I could not have been more positively surprised. The resort is in an incredible location 20 mins from Paro (great paved road to get there), with sweeping views of the mountains and super quiet. There are 12 villas, we were upgraded to a 3 floors one which was insanely large,……

“The bed was very comfortable but honestly the hotel was similar to, or honestly, less impressive than our previous hotel at 1/3 the price (check out Lemon Tree Resort in Thimphu). Was a bit surprised to see the high reviews in comparison to actual condition/quality.”

“Charming hotel outside of Paro with a view of Tiger Nest. More of a traditional style hotel but has everything you need. Great staff. ”

“A unique setting in the mountains with wonderful views. The deluxe rooms offered a lot of privacy. Excellent service. Since the resort is out of town, the best place for dinners is at their expensive hotel restaurant.”

“New hotel with excellent interiors. Rustic but luxurious decor. Very comfortable with modern technology. I was treated very well by all the staff! Very reasonably priced. I would stay there again. ”

“Excellent services; rooms very clean! Friendly staffs, I felt like home staying there. Nice breakfasts and dinners. ”

“We spent two sleepless nights because of the terrible noise. First night they had a big group of guests that arrived at 10.00 pm and they were screaming around until midnight. The next night the same big group left at 4.00 am and they were running and screaming around the camp for more than one hour. We asked for silence but nobody cared about! When finally the rude guests left the staff started to clean the tends close to ours so we were woken up again! It was a real nightmare! ”

“Service and staff”

“Clean Room and amazing staff”