"Incredible grounds and maintenance on the property. Very quick responses via email before we even arrived. Instead of writing a lengthy report, I think it is enough to say that I can’t really point out any faults."
"Incredible grounds and maintenance on the property. Very quick responses via email before we even arrived. Instead of writing a lengthy report, I think it is enough to say that I can’t really point out any faults."
"We loved how spacious our rooms were and the fully equipped kitchen and large dining table which allowed us to cook and have dinner in one night which was a nice change. This was the best hotel we stayed at during this trip"
"We loved how spacious our rooms were and the fully equipped kitchen and large dining table which allowed us to cook and have dinner in one night which was a nice change. This was the best hotel we stayed at during this trip"
"Awesome residence! Well-equipped kitchen, spacious rooms and living room. The interior is very clean and luxurious. The apartment comes with a balcony. Beds are comfortable. One of the rooms also come with a private onsen. The whole apartment has heated floors which is perfect for the cold weather is Niseko! Less than 5 minutes drive to the Annupuri Gondola Station. Staff are friendly and helpful! The only thing was that when we checked in, the receptionist forgot to tell us breakfast ends at...
"Awesome residence! Well-equipped kitchen, spacious rooms and living room. The interior is very clean and luxurious. The apartment comes with a balcony. Beds are comfortable. One of the rooms also come with a private onsen. The whole apartment has heated floors which is perfect for the cold weather is Niseko! Less than 5 minutes drive to the Annupuri Gondola Station. Staff are friendly and helpful! The only thing was that when we checked in, the receptionist forgot to tell us breakfast ends at...
"Loved our stay. The hotel is really close to the ski fields and rental shops. Right in the center of town. It had a little kitchen which was great to make a cup of tea and toast in the morning. "
"Loved our stay. The hotel is really close to the ski fields and rental shops. Right in the center of town. It had a little kitchen which was great to make a cup of tea and toast in the morning. "
"This was a great little place to ski and stay in Niseko. Very central to all the things in Hirafu. It’s about a 10-15 min walk to the ski lift but still great. The staff were super helpful in helping us get a ride to the airport in Chitose when we got stuck without a rental car that we were expecting. Great stay. Would stay here again."
"This was a great little place to ski and stay in Niseko. Very central to all the things in Hirafu. It’s about a 10-15 min walk to the ski lift but still great. The staff were super helpful in helping us get a ride to the airport in Chitose when we got stuck without a rental car that we were expecting. Great stay. Would stay here again."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
A spotless, beautiful and modern hotel with every comfort. As the hotel was almost empty, we practically had the place to ourselves, which made our stay even more enjoyable. Breakfast was excellent, especially the japanese course. We were also kindly upgraded to a better room upon arrival. The rooms are very spacious and still have the brand new hotel feeling. We would like to mention the gentleman at breakfast who brought us coffee before we even had to ask.
The onsen was modern and everything...
A spotless, beautiful and modern hotel with every comfort. As the hotel was almost empty, we practically had the place to ourselves, which made our stay even more enjoyable. Breakfast was excellent, especially the japanese course. We were also kindly upgraded to a better room upon arrival. The rooms are very spacious and still have the brand new hotel feeling. We would like to mention the gentleman at breakfast who brought us coffee before we even had to ask.
The onsen was modern and everything...
meredith
Reviewed November 5, 2026Reviewed November 5, 2026
We had a wonderful stay at this hotel. The property was very clean, quiet, and private, which made it the perfect place to relax.
The staff were all incredibly kind and welcoming. We would especially like to thank the lady who served us during dinner and breakfast. She was very friendly, attentive, and helpful throughout our stay. Although her English was limited, she went above and beyond by using Google Translate to explain the menu and answer our questions. Her effort and warm hospitality...
We had a wonderful stay at this hotel. The property was very clean, quiet, and private, which made it the perfect place to relax.
The staff were all incredibly kind and welcoming. We would especially like to thank the lady who served us during dinner and breakfast. She was very friendly, attentive, and helpful throughout our stay. Although her English was limited, she went above and beyond by using Google Translate to explain the menu and answer our questions. Her effort and warm hospitality...
Wonderful stay in the penthouse unit! Spectacular views of Mt Yotei and the surrounding area! Clear communication from the staff and painless check-in/check-out process. Highly recommend MUSE Niseko!
Wonderful stay in the penthouse unit! Spectacular views of Mt Yotei and the surrounding area! Clear communication from the staff and painless check-in/check-out process. Highly recommend MUSE Niseko!
Hotel staff were accommodating, friendly, and knowledgeable. Easy vannservis in call for mountain any time from 8:30am-11am and 3-5pm daily - just a WhatsApp text and 10 minute drive away
Hotel staff were accommodating, friendly, and knowledgeable. Easy vannservis in call for mountain any time from 8:30am-11am and 3-5pm daily - just a WhatsApp text and 10 minute drive away
The townhome was nice. Very clean and the reception desk & staff were extremely helpful & very timely when we called. Spacious home, heated floors very cozy. The shuttle service was good however being that it’s a little out of the city it would be more convenient to have a rental car. Wonderful & relaxing family holiday. The kitchen was also well equipped for cooking and staying in.
The townhome was nice. Very clean and the reception desk & staff were extremely helpful & very timely when we called. Spacious home, heated floors very cozy. The shuttle service was good however being that it’s a little out of the city it would be more convenient to have a rental car. Wonderful & relaxing family holiday. The kitchen was also well equipped for cooking and staying in.
Martin
Reviewed December 23, 2019Reviewed December 23, 2019
The Gondola Chalet was the perfect place for my group snowboarding at Grand Hirafu. Easy to find and check in.
The chalets are walking distance to the King Gondola. So easy to get to the mountain first thing in the morning.
The chalets have a great view, lots of room, very clean and everything you’ll need in the kitchen. We cooked at the chalet twice and walked to dinner nearby at some very yummy restaurants. This place is better than advertised.
The concierge is very helpful and even left us...
The Gondola Chalet was the perfect place for my group snowboarding at Grand Hirafu. Easy to find and check in.
The chalets are walking distance to the King Gondola. So easy to get to the mountain first thing in the morning.
The chalets have a great view, lots of room, very clean and everything you’ll need in the kitchen. We cooked at the chalet twice and walked to dinner nearby at some very yummy restaurants. This place is better than advertised.
The concierge is very helpful and even left us...
Everything was well designed. The living room shape was odd but still nicely designed. The breakfast was good. The bathrooms were a little dark. The onsen was nice
Everything was well designed. The living room shape was odd but still nicely designed. The breakfast was good. The bathrooms were a little dark. The onsen was nice
Katherine
Reviewed November 10, 2026Reviewed November 10, 2026
One of the best ski hotels at which I have stayed. Ski valet is awesome. Beds were great. Showers were great. Kitchen was well stocked. Location is perfect.
One of the best ski hotels at which I have stayed. Ski valet is awesome. Beds were great. Showers were great. Kitchen was well stocked. Location is perfect.
Anonymous traveler
Reviewed December 18, 2021Reviewed December 18, 2021
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