“room is nice but there were few dead bugs on the floor when we checked in the hotel. The phone wasn't working so I have to go to the counter to ask for support. After the support came the phone still not working so we have to use our cellular phone to call hotel for all the hotels related questions and support. I wonder what if the customer doesn't have the option to make local calls then they will need to visit front desk each time when they have a question.”
“room is nice but there were few dead bugs on the floor when we checked in the hotel. The phone wasn't working so I have to go to the counter to ask for support. After the support came the phone still not working so we have to use our cellular phone to call hotel for all the hotels related questions and support. I wonder what if the customer doesn't have the option to make local calls then they will need to visit front desk each time when they have a question.”
Justin
