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Chalet Ivy Hirafu

Photo gallery for Chalet Ivy Hirafu

Exterior
Premium bedding, down comforters, in-room safe, desk
Restaurant
Outdoor spa tub
Shower, free toiletries, hair dryer, slippers

Overview of Chalet Ivy Hirafu

Chalet Ivy Hirafu

3.5 star property
9.4 out of 10 Exceptional
9.4/10 Exceptional

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
6-32, Niseko Hirafu 1-jo 3-chome, Kutchan, Hokkaido, 044-0080

Explore the area

  • Popular LocationNiseko Mountain Resort Grand Hirafu1 min walk
  • Popular LocationNoasc4 min drive
  • Popular LocationSwinging Monkey Pair28 min drive

Room options

About this area

Kutchan

Located in Kutchan, Chalet Ivy Hirafu is in the mountains. Rusutsu Resort and Niseko Mountain Resort Grand Hirafu are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Niseko-Shakotan-Otarukaigan Quasi-National Park and Noasc. Niseko Takahashi Dairy Farm and Road Station Niseko View Plaza are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and sledding.
Visit our Kutchan travel guideOpens in a new window
Map

What's nearby

  • Niseko Mountain Resort Grand Hirafu - 1 min walk
  • Noasc - 4 min drive
  • Wonderland Chair A - 12 min drive
  • Niseko Hanazono Resort - 21 min drive
  • Swinging Monkey Pair - 28 min drive

Getting around

  • Kutchan Station - 9 min drive
  • New Chitose Intl. Airport (CTS) - 104 min drive

Restaurants

  • Restaurant Slalom - 3 min walk
  • Wild Bill's Niseko - 4 min walk
  • 阿武茶 - 3 min walk
  • Bang-Bang - 1 min walk
  • % Arabica Niseko Hirafu188 - 2 min walk

About this property

Chalet Ivy Hirafu

3.5-star hotel in the mountains
Consider a stay at Chalet Ivy Hirafu and take advantage of free English breakfast, a roundtrip airport shuttle, and an indoor mineral hot spring (onsen). Skiers and snowboarders can spend time on the slopes at this hotel offering a free ski shuttle, ski passes, and ski equipment rentals. Treat yourself to spa services, such as a body treatment, reflexology, or a massage. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a garden.
You'll also find perks like:
  • Free self parking
  • Free train station pick-up, hot springs on site, and an area shuttle
  • A front-desk safe, concierge services, and an elevator
  • Guest reviews speak highly of the helpful staff and location
Room features
All 78 rooms have comforts such as premium bedding and pillow menus, in addition to perks like free WiFi and air conditioning.
Extra amenities include:
  • Bathrooms with showers and bidets
  • Flat-screen TVs with satellite channels and DVD players
  • Balconies, refrigerators, and childcare services

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Roundtrip airport shuttle (surcharge) during limited hours
  • Free train station pick-up and drop-off shuttle
  • Area shuttle (surcharge)
  • Free ski shuttle
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Apres Lounge
  • HirafuZaka

Things to do

  • 24-hour gym
  • Hot springs
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage

Family friendly

  • DVD player
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Aromatherapy
  • Hot springs
  • In-room massages
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Reflexology
  • Separate men/women areas in public bath
  • Treatment room
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • In-room accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower only
  • Slippers
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 9950 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 9950 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chalet Ivy
Chalet Ivy Hotel
Chalet Ivy Hotel Kutchan
Chalet Ivy Kutchan
Chalet Ivy a Niseko Hotel Japan/Hokkaido - Kutchan-Cho
Chalet Ivy Japan/Hokkaido - Kutchan-Cho
Chalet Ivy
Chalet Ivy Hirafu Hotel
Chalet Ivy Hirafu Kutchan
Chalet Ivy Hirafu Hotel Kutchan

Frequently asked questions

Is Chalet Ivy Hirafu pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Chalet Ivy Hirafu?

As of May 30, 2023, prices found for a 1-night stay for 2 adults at Chalet Ivy Hirafu on Jun 20, 2023 start from $115.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Chalet Ivy Hirafu?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Chalet Ivy Hirafu?

Check-in is from 3:00 PM - midnight. After-hours check-in is not available.

What time is check-out at Chalet Ivy Hirafu?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Chalet Ivy Hirafu provide a shuttle to the airport?

Yes, there's an airport shuttle. A per person fee applies.

Where is Chalet Ivy Hirafu located?

Located near the slopes, this Kutchan hotel is in the mountains, within a 15-minute walk of Niseko Mountain Resort Grand Hirafu and Niseko-Shakotan-Otarukaigan Quasi-National Park, and close to winter sports such as cross-country skiing and snowshoeing. Annupuri and Noasc are also within 3 mi (5 km).

Chalet Ivy Hirafu Reviews

Chalet Ivy Hirafu Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 206 out of 262 reviews" "
" "10 - Excellent 79%
Rating 8 - Good. 49 out of 262 reviews" "
" "8 - Good 19%
Rating 6 - Okay. 3 out of 262 reviews" "
" "6 - Okay 1%
Rating 4 - Poor. 3 out of 262 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 1 out of 262 reviews" "
" "2 - Terrible 0%

9.7/10

Cleanliness

9.5/10

Staff & service

9.5/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

C S Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is small but it has all the things that I needed. The staff are all very friendly and helpful especially Rou Hang. She’s the best :)
Stayed 3 nights in Apr 2023

10/10 Excellent

MA. MARNA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. The staff were very helpful and accomodating.
Stayed 3 nights in Mar 2023

10/10 Excellent

ZHUIZHUI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room is larger and newer than it looks in photos. Well maintained condition, excellent experience!
Stayed 7 nights in Mar 2023

10/10 Excellent

Shiu Tung, Toronto

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service & food quality, perfect location to start a ski day
Stayed 6 nights in Mar 2023

8/10 Good

Frank

Traveled with group
Liked: Cleanliness, property conditions & facilities
The hotel is conveniently located and the on-site restaurant is good, considering the difficulty in getting reservations outside. The early morning snow clearing noise of the parking lot (5:30 AM) was unappreciated. Considering the price of the hotel, it is poorly managed and service needs more training.
Stayed 6 nights in Feb 2023

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has got to be one of the best hotels in Niseko Hirafu area. The hotel was amazingly comfortable and the staff were extraordinarily accommodating. They helped us celebrate our honeymoon by greeting us with a bottle of champagne, and then four days later, they celebrated my husband’s birthday with another bottle of champagne (unrequested! They just noticed his birthday on his check in information! Amazing attention to detail). The staff was always friendly and willing to help with whatever we needed. The hotel restaurant is delicious and the hotel breakfast buffet (included with our room) has to be the best hotel breakfast we have ever enjoyed. I legitimately woke up excited to go to breakfast each morning, and I’m not typically a big breakfast eater! The accommodations of the hotel were very comfortable. The beds left us with no complaints, the rooms completely black out with the curtains, and the housekeeping keeps everything spotless. The location of the hotel can’t be beat. Literally a one block walk to the ski lift, but the hotel will happily shuttle you as well! As well as all the amazing restaurants in the Hirafu area just being steps away from your door. Also, if you need to rent ski or snowboard gear, I can’t recommend the Ski Concierge at Chalet Ivy highly enough. The fleet of demo gear they have as an option is outstanding. Didn’t feel like rentals!! If and when we visit Niseko Hirafu area again, we will definitely be back at the Chalet Ivy!
Stayed 7 nights in Feb 2023

10/10 Excellent

David, Cheltenham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so helpful. The shuttle service to the slopes made it somewhat lazy! It was only a short walk!!

10/10 Excellent

jaclyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was wow-ed the moment I stepped into the property. Small, cozy but tastefully designed. Rooms were of a decent size. Good spread for morning breakfast. Lovely, spotless in-house onsen (although it can feel a bit creepy as most times, I was the only person there. Would have been great if there was soft piped-in music, but I reckon that might not be the Japanese way). The best parts of the property were 1) its staff especially Rou Hang. She was extremely welcoming and helpful. Our stay was made so much more pleasant and comfortable due to her. Thank you Rou Hang!; 2) the complimentary shuttle service. While close to the gondola base, it would have been tough to walk there with all our gear. The hotel also provided a scheduled shuttle service between 5.30pm-9(?)pm to the Kutchan area. This expanded our dinner options greatly as food while plentiful in Hirafu Village, was expensive and likely unavailable if you didn't make reservations months in advance! PS: The hotel is also just a stone's throw away from Tonzanken. Best ramen in Hirafu. But be prepared to wait in line!

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s amazing. The staffs are extremely helpful and friendly. Breakfast is the best in town!
Stayed 5 nights in Dec 2022

8/10 Good

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with nice view. Staff are helpful. Nice breakfast.