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“no hay persona maneja el estacionamiento, y los guadias no pueden ayudar nada.Dimos tres vueltas al hotel y a nadie le importaba el aparcamiento.”

“Excelente atención y disposición del personal del hotel, muy cálido y con excelentes dependencias.”

“1 seul mot WOW!!!!!”

“Exclente instalaciones, el palacio precioso y el desayuno de primera. Ubicación ideal tambien, con el museo de bellas artes (palacio Babburizza) al lado. Staff esmerado y amable.”

“Friendly staff and clean rooms”

“Good location in city center. Room is comfortable. ”

“One of the most spectacular places I have ever been able to visit. Beautiful grounds. Beautiful people. So friendly and helpful even though we didn't speak the language very well. Food and wine is fantastic. Loved everything about this stop on our trip to Chile.”

“Staff was amazing and very helpful. The room was clean and they upgraded us because they had a bigger room available. The view from the pool and hot tub is amazing. Breakfast in the morning was delicious. Highly recommend.”

“我们住了三晚，位置特别好，安全区域。去哪都方便，就是出门必须要把钥匙交给前台，稍有不便～”

“Fauna Hotel is located at mid-hill level of Valparaiso and visit to historic buildings can be done in foot. The hotel also lies in restricted area where large vans are forbidden to enter. Passengers and luggages have to be dropped off the main road and there is a distance of 10 min walk to move between the hotel and drop off location. However, taxi and small vans can reach the hotel at closer range. But still there is a distance of about 30 metres to walk through. However, the hotel staff and……

“Cuando llegue ai con mi numero de reserva pagada me dijeron que la reserva no existe. Perdi dinero por siete dias de reserva que no fueron reembolsados. Tengan cuidado con este hotel son ladrones y no reenbolsan su reserva. No lo usen. Los atendientes son mal educados e ignorantes.”

“Comodo ”

“寬敞明亮的大廳空間，提供咖啡及茶葉，非常乾淨的客房”

“We really enjoyed our stay in the small, one-story cottage at the rear corner of the property, accessible through the beautifully appointed side courtyard. Staff was very accommodating when we arrived past the regular breakfast time because of flight changes due to weather.”

“The only problem we experienced was the fact that the hotel had live music in the restaurant until very late in the night. We had a very early start the next morning and did not get much sleep!”