Vacation to Downtown Hartford

Nice honest staff but the property seems to be aging quickly.

We recently stayed at the Delamar Hotel in West Hartford, and we had an amazing experience. The room was spacious, well-appointed, and equipped with fantastic amenities, such as Nespresso coffee, water, and comfortable robes. The bed was very comfortable, and the high-quality linens ensured a great night's sleep. The bathroom was modern and well-appointed, with excellent bath products that added to the luxurious feel of our stay. The valet parking staff were also very friendly and accommodating. One of the highlights of our stay was the exceptional service provided by all staff members. The reception was particularly impressive, offering us a welcome drink and delicious Merague welcome candies. The turn down service was also a nice touch, complete with more candy to enjoy. Overall, we highly recommend the Delamar Hotel for anyone looking for a delightful stay in West Hartford. The fantastic amenities and exceptional service make it a truly wonderful experience.

I take my 7 year old daughter here every so often for a staycation...its fun to get out of my town for a night or two, and she absolutely loves the pool and I like the hot tub. Usual pros: Pool, hot tub (usually), clean and consistent rooms and shared spaces. Breakfast is always amazing! Very kind and helpful staff. Very quiet from room to room. This trip: Pool was filled with bratty and dangerous kids and no parents or staff of any kind. Hot tub was broken twice during my stay, water level too low, broken pieces in the tub. Room was cute with new renovations but they literally just painted over the issues already there was button

We have family in the area and always stay here when visiting them - the hotel is consistently super clean, staff is wonderful - and the hotel is near multiple dining and shopping options to serve every need.

Beds and pillows were not very comfortable but clean.