Hartford Vacations from $140

Room was spartan but clean. While the jet noise was loud the place is otherwise quiet. The hvac unit was a great source of white noise.

Very nice! Staff extremely friendly and knowledgeable.

Everything was excellent as usual.

Upon arrival, the staff were very friendly. My room and the exterior areas of the property were very clean. Breakfast service was also very good. The area is well maintained, and the staff are very friendly and helpful. The staff at the front desk were available and extremely helpful throughout my stay. My main concerns are with housekeeping. I called the front desk and was told that rooms are serviced daily. One day when I came back from a very long pouting, our room was not cleaned at all, and I was told it was because they had 90 checkouts the night before. The next night, even though I confirmed that my room would be cleaned with the front desk, housekeeping, left towels, but did a very poor job with everything else. The bed was not made, the bench was pulled away from the bed and left that way, blankets, never folded, no surfaces wiped down, nothing at all was picked up off the floor in the bathroom or the main room. I’ve never seen such horrible housekeeping service. I sent pictures and an email to the manager and did not hear back at all. It was completely unacceptable. I certainly hope this is not something that goes on there often.

2nd floor. Drag up luggage.