Find hotels in Downtown Hartford from $100

"The property was excellent and our stay went well. Breakfast was on par with most places, but wasn't anything spectacular. The only issue I had was with parking. When you park in the lot, you have to sign in and purchase your parking online. Unfortunately, the parking is not linked with the hotel, so you need to purchase your parking each day or you will be charged an additional $10 fee like I was. I spoke with the person at the desk to let him know that it would be quite helpful if the hotel would alert people to the parking process."

"Good location, near the Civic Center."

"Overall great place. Restaurant was quaint. "

"Great service "

"立地がとても良いです。"

"Great service overall great place.clean service was over and above friendly. I won't stay anywhere else. When I come to Hartford. Try op notch."

"Good: Across street from XL Center. In middle of downtown Hartford. Near bars and restaurants. Washer & Dryer in unit. Bad: Absolutely no communication from property manager. Called and texted several times and no reply. Right above popular bar so you’ll get all the music, hollering, and smoke you want from opening to close - at least 2am. No mention that you’ll have to pay for parking ($20/day). Would be nice to know upfront. Coffee maker just runs water through grinds. No remote for TV, you’ll have to move the tv to plug it directly into the modem via Ethernet and download an app to operate the tv. If you read this review you’ve now got more feedback then you will from the property manager. If PM had replied to messages and been up front about TV, Parking, noise/smoke this place would get a 4+. But without it, 2 at best. Communication and care are huge and if you’re going to be a PM that is paramount."

"Initial check-in: we had no communication with Hikim prior to the Thursday before our Friday trip. There were NO check-in instructions given; he advised us to contact him when we arrived, though the address to the property was quite vague. I did let him know earlier in the day our flight would not arrive until 12:00 midnight; we ended up waiting outside in the dark for him 45 minutes as he had to take family to an airport. He stated when he arrived at about 1 a.m. that the coffee maker had broken and he would bring a new one first thing in the morning - we never had a coffee maker available in the apartment for our use. Yes, there is Starbucks on premises that is closed on weekends. Cleanliness - the apartment was lived in - no paper towels left on the holder, food (eggs, milk, bread, etc) in the refrigerator and open sweet rolls on top of the refrigerator. Laminate flooring was sticky to walk on. There was trash in the bathroom trash cans, and the toilets had fecal matter on the inner bowl. Advertised that there was washer and dryer available; it would have been nice if he had taken his clothes out of the dryer for us. There were to be four adults staying in the apartment; there were towels for only three of us. No extra rolls of toilet paper. Clothes/linens in dressers. I attempted to connect with VRBO on Friday when we checked in. They refused to open case number until I sent in pictures and called them back. I ended up leaving message at 2 a.m. for senior support staff who would call back first thing Saturday morning - we still have had no contact/call from VRBO. We asked that they find us another place to stay; nothing. They told us we could find a hotel, but we would not receive a refund for this stay even though the housing was not appropriate for two couples and was not advertised truthfully. This was a nightmare accomodation, and an embarrassment as we had secured arrangements as part of a family surprise. VRBO left us hanging and offered no assistance whatsoever in finding a resolution to our concerns. Pictures of the apartment were taken and emailed to them as they requested. Again, no response from them. Buyer beware - VRBO does not offer support to renters."