东查塔姆旅游套票 | 东查塔姆机票+酒店优惠低至 4 折

A real gem. Wonderfully situated. Spacious rooms. Friendly service. I forgot a camera battery charger in the room and the hotel staff kept it for my son to pick up. So very efficient and honest staff. We will definitely consider staying here again.

Quiet property. Convenient location.

Bed not very comfortable..

The location is perfect, right on the center of Lenox downtown. Parking at the back of the hotel, though you might not be able to find a parking space if come back late. The room size is ok. But without refrigerator or provide ice station at floor level-not convenient for summer. The floor carpet is old and dirty. The hotel added another antique styled area rug covering the half of the bed area. It looks better but the area rug are not attached to the ground carpet. Easy to get tripped. No room service except replacing towel per request daily. You need to take care your own garbage during your stay. The hotel does have a bar. However, do not expect real bar or meal service. Overall it is a historical old house with great location without too much of the services.

First of all when we got there we weren't told where the parking area was . We had 5 people staying 3 nights. There were 3 bath mats, 3 bath towels & 2 washcloths. No hand towels. No kitchen towels. The shower head didn't work correctly. Dining area lights didn't work. Control panel on the washer/dryer was falling off. No place to put our clothes. The one dresser had stuff stored in it Master bed sheets had a cigerette burn. Half empty bottles of water laying around. But the worst part was when I did the dishes, all the water from the sink poured into the cupboard and flooded the floor. I cleaned it up & we looked to see if something needed tightening but it was more than that & when I messaged the host was told they would look at it. Nobody came.