Best Western Plus Berkshire Hills Inn & Suites

Photo gallery for Best Western Plus Berkshire Hills Inn & Suites

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In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk

Overview of Best Western Plus Berkshire Hills Inn & Suites

Best Western Plus Berkshire Hills Inn & Suites

2.5 star property

4.1/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
1350 W Housatonic St, Pittsfield, MA, 01201

Explore the area

  • Popular LocationHancock Shaker Village2 min drive
  • Popular LocationBousquet Ski Area5 min drive
  • Popular LocationPleasant Valley Wilderness Sanctuary5 min drive

Choose dates to view prices

About this area


Located in Pittsfield, Best Western Plus Berkshire Hills Inn & Suites is near the airport and near a train station. Colonial Theater and Shakespeare and Company are cultural highlights, and some of the area's notable landmarks include Hancock Shaker Village and The Mount. Bousquet Ski Area and Berkshire Museum are also worth visiting. Spend some time exploring the area's activities, including skiing, ski runs, and snowboarding.

What's nearby

  • Hancock Shaker Village - 2 min drive
  • Bousquet Ski Area - 5 min drive
  • Pleasant Valley Wilderness Sanctuary - 5 min drive
  • Berkshire Museum - 6 min drive
  • Colonial Theater - 6 min drive

Getting around

  • Pittsfield Intermodal Transportation Center - 6 min drive
  • Albany Intl. Airport (ALB) - 56 min drive


  • The Roasted Garlic - 3 min drive
  • District Kitchen - 6 min drive
  • Tito's Mexican Grill - 6 min drive
  • The Marketplace Cafe - 6 min drive
  • On A Roll Cafe - 7 min drive

About this property

Best Western Plus Berkshire Hills Inn & Suites

Hotel with free parking, near Hancock Shaker Village
A fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Best Western Plus Berkshire Hills Inn & Suites offers 59 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 37-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Pittsfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in July 2018.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.


English, Hindi, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Family friendly

  • Cribs/infant beds (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli


  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski passes
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference space (362 square feet)
  • Meeting room


  • Picnic area


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in hallways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk


  • Renovated guestrooms - July 2018
  • Smoke-free property
  • TV in lobby

Room amenities


  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)


  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels


  • 37-inch LCD TV
  • Cable/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator


  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Window screens

Similar properties

See similar properties



Check-in from 3:00 PM - 11:00 PM
Minimum check-in age - 21


Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
Tax ID - C0001582360
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Berkshire
Best Western Berkshire Hills
Best Western Berkshire Hills Inn
Best Western Berkshire Hills Inn Pittsfield
Best Western Berkshire Hills Pittsfield
Best Western Berkshire Inn
Best Western Plus Berkshire Hills Inn Pittsfield
Best Western Plus Berkshire Hills Inn
Best Western Plus Berkshire Hills Pittsfield
Best Western Plus Berkshire Hills
Best Western Berkshire Hills Hotel Pittsfield
Ramada Limited Hotel Pittsfield
Best Western Plus Berkshire Hills Inn Suites
Best Western Berkshire Hills Inn Suites
Plus Berkshire Hills & Suites
Best Western Plus Berkshire Hills Inn & Suites Hotel
Best Western Plus Berkshire Hills Inn & Suites Pittsfield
Best Western Plus Berkshire Hills Inn & Suites Hotel Pittsfield

Frequently asked questions

Overall score and ratings


Very Good

Rating 5 - Excellent. 325 out of 820 reviews
5 - Excellent 40%
Rating 4 - Good. 340 out of 820 reviews
4 - Good 41%
Rating 3 - Okay. 112 out of 820 reviews
3 - Okay 14%
Rating 2 - Poor. 28 out of 820 reviews
2 - Poor 3%
Rating 1 - Terrible. 15 out of 820 reviews
1 - Terrible 2%




Staff & service




Property conditions & facilities



4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was out of the way for restaurants and walking around.
Stayed 1 night in Aug 2022

3/5 Okay

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
This hotel served its purpose for our one night stay but there could be a few changes that would really improve this property. When we walked into our 3rd floor room, it smelled of dog. Due to allergies, I had requested a room that either doesn't accommodate pets or hasn't had one for a while. I was told that our room hadn't had a pet recently but our room smelled of wet dog, which was awful. Keeping the air conditioner on didn't really help dissipate the smell. I'd rip up the old looking rugs and put in laminate floors, as I think that would really brighten the room and help eliminate the smell. There were dryer sheets on top of the vanity lights and one wrapped around the fire sprinkler-not sure if that was supposed to help with the smell? The room's walls and door could use a good scrubbing as they were dirty. The room was well appointed and had everything we needed. The front staff was very friendly and helpful and the free parking is easy to find and bountiful. At $217/night, it's not a cheap hotel find, so would appreciate upgrading the rooms, otherwise I'll pay the extra money and stay at Hotel on North.
Stayed 1 night in Jul 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and up to date. Bed was very comfortable, very. Bathroom was excellent, shower head had massage settings. Nice exercise room, dining room large with lots of food options for breakfast. Parking very good. Staff was especially great ! Friendly, efficient and helpful. Any problems, they immediately got on and fixed. Only negative is that the town is a bit isolated so dining options are a bit limited. Have to google for the mom and pop type local diners. There is a good one out and left about .3 miles away.
Stayed 2 nights in Jul 2022

4/5 Good

Liked: Staff & service
Disliked: Amenities
Property was ok. Room was good but could be a little cleaner. Need to dust where the walls and ceiling meet.
Stayed 5 nights in Jul 2022

2/5 Poor

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022