East of England Vacations from $1,214

It was cheap and the beds were clean and comfortabe,

Really nice room, fresh and clean, great location with parking nearby, easy process to gain access. bed eas comfoftable, bedding was nice and fresh and bathroom amd towels were really good.

No bathroom in the room you need to go downstairs for toilet

If I was rating the Devil’s armpit, this place would be 5/5. Sadly, I’m not. I’ve stayed in many places and this was the worst I have experienced. I booked weeks in advance through Expedia specifically for a twin room with a private bathroom due to medical needs. The description said “private bathroom”. Days before arrival, the hostel said I had actually booked a bunk-bed room with a shared bathroom. I was told the hostel had made an error, but none of their twin rooms have private bathrooms and the website description was wrong. A double room with a private bathroom was available, but cost 50% more. Finding an alternative at the same rate would be difficult. I asked for a discount; management refused. We kept the twin room and were placed on the 4th floor. No lift, narrow stairs, increasing heat; the floor absolutely stank of bins. The shared bathroom was cramped, dirty, old, with nowhere to put toiletries, and unbearably hot. The dusty room had a tiny window providing almost no light or ventilation. No air conditioning, only a weak fan. The coffee machine’s water tank was missing its lid and caked in dust. My temperature sensor recorded 42°C. We couldn't sleep for even 10 minutes due to the heat and were extremely unwell by morning. We checked out at 7am. The incorrect bathroom description, late notification, awful facilities and extreme heat made this appalling. 42°C without adequate ventilation or air conditioning raises serious health and safety concerns.