“Due to unforeseen circumstances I had to cancel the trip on the morning of the19th Your policy states that there is free cancelation 24 hrs before stay. I expect you to refund days 2 & 3 . as your policy states and I paid insurance for.”
“The motel is older style and there is no soundproofing between the door and outside. Keep this in mind when booking. The bathroom was very clean and modernised in # 1”