Eisenbach Vacations from $1,181

Room smelt of sewage. Air Conditioning Control Hanging off the wall, Toilet seat was broken, large area of Carpet wet by the Bathroom and bedroom doors

Great setting, lovely room, very comfortable, excellent spa facilities

Good location. Poor management. Refrigerator never worked, dimly lit room, needed 2 duvets for a queen bed(apparently they don't have the right size), room not serviced one day (to their surprise); thermostat not programmed for below 73 degrees, etc.

Not so dog friendly. The hotel advertises pet friendly, but our experience was that dogs were not allowed into either restaurant on site, so we had to go out to eat. Not ideal after a five hour drive & one of the reasons we chose to stay.

Great location - views, vineyards, good restaurant on the property, quiet. Very inconsistent inconsistent experiences with the staff. Terrible front desk experience - check-in took 45min. No English, no ‘Hello’, the room I booked wasn’t available. It was already given away to a different guest. Letitia wasn’t capable of finding a replacement or didn’t have the authority to upgrade. I looked at 4 different rooms in total. The manager of the hotel was there the whole time, yet did not step in to help address the situation. He made sure he stayed with his back to me the whole time. I got a nice room in the end, comparable to what I had booked, but only because I kept insisting. So frustrating. At dinner - the server was unfriendly to the point that I addressed the issue head-on. Do you have a problem with me? ‘No, I don’t, I even brought you a different eine.’ What? That’s part of the job! The property is old, the carpets needs replacement, but the location is fantastic.