“I've been coming back for more than 20 years, even before the new owners upgraded everything. This hotel is the best value in San Juan Del Sur. Next to cathedral and main park, walk to everything. The staff is extremely friendly and helpful, and fully bilingual. The neighborhood while very close in is quiet and safe. Its just below Pelican Eyes at half the price. Rooms and beds light, airy and comfortable even at the lower price point. All town's amenities are a few steps away.”
“I had stayed at one of the properties before and liked it. This visits was very different in quality. The house was not very clean. We found chips on the floor and the refrigerator smelled like the catch of the day was stored in it. They sent someone to clean it out again once we complained but they had to send someone again the next morning because the smell would not go away.
The pool was dirty but they sent someone to clean it the next morning. The anchoring for the glass on the porch ……
“Este lugar precioso tranquilo acojedor buen ambiente excelentes personas las habitaciones son un sueño lo recomiendo el desayuno super rico y alimenticio me encantó mucho este hotel lo recomiendo no se queden con las ganas”
“The room was comfortable and a short walk to the beach and restaurants. The included breakfast was excellent. There was no hot water in the room. Overall it was a good value for the price.”
“Me gusta este lugar porque me siento segura, como en casa. Propiedad muy limpia. Personal amable. Desayuno rico.
No había agua caliente pero en San Juan hace calor. La presión del agua no es muy buena.
Piscina agradable, hay una cocina muy equipada.
Definitivamente un lugar recomendado.”
“★☆☆☆☆ Very disappointing experience.
I booked a room through Expedia and paid almost USD 200, but when I arrived, the front desk couldn't find my reservation. After a long wait, they finally checked me in but told me I couldn't leave the hotel and come back because they were short-staffed. They also said breakfast wasn't available and kept blaming Expedia for the situation.
The room smelled strongly of mold and humidity, the bedding didn't feel clean, and the old door lock made me feel……