Euro Tower Tours

There was a very bad smell coming from the sewers. There wasn’t bedding for two people. There was a 120 cm bed with one blanket. I slept on the sofa, which wasn’t a sofa bed as described. There were basically no glasses, knives, forks, etc.

When checking-in, they tried to charged us more than was indicated in the Expedia receipt. We had to insist in paying the correct price. We also asked for the complementary bottled water promised through Expedia. We were told there's nothing complementary. So, at midnight, we had to find a convenience 24 hours store, on a rainy night, to buy some bottled water. Next day we found in our room an apology letter and I bottle of wine, probably due to our checkin review. This cannot be considered a 4 stars hotel. None of the perks promised through Expedia, such us complementary bottled water, and discount at a nearby restaurant were offered to us. The last 24 hours of our stay dirty laundry was throw on the hallway floor.