“Excellent waterfront location, unique building with very helpful staff!
We were the only guests as it was low season. there are several rooms on the property including one excellent suite on the top floor. but we stayed in the standard room.
Standard English breakfast was served in the morning. Al was quiet and peaceful.”
“Having booked online a basic room, we enquired re upgrading and the staff were really helpful. They showed me a some different rooms and the process was very smooth. The staff were happy to help. We opted for the second floor and had a spacious room with an armchair and lounge which I always find an advantage after a days drive.
The hotel is a little bit tired, however it’s central, it’s clean and the staff are more than happy to meet all your requests.”
“Fabulously friendly and helpful hosts. The room was comfortable and clean and the bed was very comfy too. A lovely balcony to sit at in the evening afforded us a great view out to the sea.
Breakfast was well executed and staff were all friendly.
The property is well located - just a short drive into town.
I would definitely stay here again if I wax to return to Knysna. ”
“This hotel was incredible. The location is excellent, the hotel itself is quite interesting and there are many places to explore, the food and drink were excellent - as were the staff who provided them, the room was remarkable. This is a must-stay hotel if you are considering staying in the area. I would return in a heartbeat if travels bring me there - and I would bring as many as I could.”
“A lovely property in a quiet, peaceful neighbourhood. The welcome and breakfast were excellent. The room is a good size as is the bed with good facilities. There was no hot water for a shower at night, however there was hot water for the bath. In the morning hot water for the shower quickly turned cold. The bathroom needs attention and lets the property down somewahat.”
“The location can't be beat. The trail along the bluff makes for the best morning and evening strolls, as it overlooks the beaches below.
The unit was great, clean and quiet.
The bed-linen and silverware can be replaced, as it has reached the end-of-life.
The Brento-on-sea location is a very peaceful location along this coastline, and the views are beyond special.
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“Unfortunately not as expected. Needs a lot of work done. Not maintained and very porely managed. Well below expectations considering the price. Staff is sitting around on the cell phones or playing games on computers during working hours in the hotel lobby. ”
“Some debris from other guests was left in the room and the carpets could have been cleaner. Wifi access was very poor. Fridge was not working when we arrived and staff fixed it, but it took time. There had been a sponge in the kitchen the first day, but then it disappeared. Staff was friendly and the property was in good repair.”
