9.4/10 Exceptional! (108 reviews)
I travel to s
Sioux Falls a lot and was thinking this would be my every trip hotel. However, an otherwise good stay for my anniversary was interrupted by a room with no hot water, a maintnenance man in my room for 3 hours on saturday night trying to fix it. Then a move to another room which was supposed to be an upgrade to make up for my first day amd night of no hot water, and it was exactly the same. Shame because it is a great hotel with a great restuarant and location. But when you pay for 4 stars you expect 4 stars and if its not for some reason then make it up to me in some meaningful way. Free night, a couple of comped meals, something. The staff knew it was our anniversary but that didnt seem to matter.
And pet friendly is one thing. A pet barking under a patrons table on the patio for an entire meal is rediculous.
I just joined Hilton Honors thinking I may invest my.money in stsyimg in their properties whenever possible since we travel a lot. This expereince has me rethinking that idea.
Reviewed on Sep 26, 2025