8.2/10 Very Good! (1,279 reviews)
My stay at Cove Haven was extremely disappointing, and unfortunately, I would not recommend this place to anyone looking for a relaxing or romantic getaway.
First, I paid an additional $150 for room decorations, expecting something special and worth the extra money. Instead, I was greeted with cheap-looking balloons and stale strawberries. It was honestly embarrassing and nowhere near the experience I was expecting for what I paid.
The room itself was another disappointment. There was an unpleasant smell as soon as we walked in, the accommodations were extremely outdated, and to make matters worse, the bedsheets had visible stains. For a hotel that markets itself as a romantic getaway, the cleanliness and overall presentation were unacceptable.
What makes this experience even more upsetting is that this trip was planned specifically for my girlfriend’s birthday. I wanted to make her feel special and give her a memorable birthday experience. Instead, I spent my money on a disappointing stay that took away from what was supposed to be a special occasion. She deserved much better, and I am extremely disappointed that this is how we ended up spending her birthday.
I fully intend to pursue a refund or some form of compensation because the experience we received did not reflect the money we spent. This was not simply a matter of personal preference; the condition of the room, cleanliness issues, unpleasant odor, and poor-quality decorations were unacceptable.
Reviewed on Nov 15, 2026