Hotel Serrano
2.5 star property

Hotel in Frederico Westphalen with free breakfast and 24-hour front desk

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Hotel Serrano

Photo gallery for Hotel Serrano

Reception
Terrace/patio
Exterior
Presidential Room | Bathroom | Free toiletries, bidet, towels, soap
Restaurant

Overview of Hotel Serrano

Reviews
8.6

Excellent

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
BR 386, KM 35, bela vista, Frederico Westphalen, RS, 98400-000
  • Popular LocationWilson Lutz Farias Municipal Museum14 min walk
  • Popular LocationOur Lady of Graces Church51 min drive
  • Popular LocationHospital Padre Joao Berthier71 min drive
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Room options

Executive Room

Highlights

Bidet
Laptop workspace
Desk
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Presidential Room

Highlights

Private indoor spa tub
Bidet
Hair dryer
Laptop workspace
Desk
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Deluxe Room

Highlights

Bidet
Laptop workspace
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Frederico Westphalen

Hotel Serrano is located in Frederico Westphalen. Local points of interest include Wilson Lutz Farias Municipal Museum.

What's nearby

  • Wilson Lutz Farias Municipal Museum - 14 min walk
  • Our Lady of Graces Church - 51 min drive
  • Paroquia Sao Carlos Borromeu - 71 min drive
  • Sao Carlos Town Hall - 71 min drive
  • Hospital Padre Joao Berthier - 71 min drive

Restaurants

  • Restaurante Cherobin - 8 min walk
  • Vitrola - 10 min walk
  • Restaurante Sampa - 12 min walk
  • Churrascaria e Restaurante Jacaré - 11 min walk
  • Tele Xis Fontana - 9 min walk

About this property

Hotel Serrano

Property highlights
Take advantage of a free breakfast buffet, a free daily manager's reception, and a coffee shop/cafe at Hotel Serrano. Free in-room WiFi is available to all guests, along with a bar and a restaurant.
Additional perks include:
  • Free self parking
  • Meeting rooms, a 24-hour front desk, and an elevator
Room features
All 56 rooms feature comforts such as laptop-friendly workspaces, in addition to amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bidets, tubs or showers, and free toiletries
  • Daily housekeeping and desks

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

More

  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Hotel Serrano Hotel
Hotel Serrano Frederico Westphalen
Hotel Serrano Hotel Frederico Westphalen

Frequently asked questions

Is Hotel Serrano pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Serrano?

Self parking is free at this property.

What time is check-in at Hotel Serrano?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Serrano?

Check-out is at noon.

Where is Hotel Serrano located?

Situated in Frederico Westphalen, this hotel is 0.7 mi (1.1 km) from Wilson Lutz Farias Municipal Museum and 26 mi (41.8 km) from Our Lady of Graces Church.

Hotel Serrano Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 5 out of 11 reviews" "
Rating 8 - Good. 5 out of 11 reviews" "
Rating 6 - Okay. 0 out of 11 reviews" "
Rating 4 - Poor. 1 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

MARCELO

Stayed 1 night in Feb 2022

8/10 Good

Luis Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2022

10/10 Excellent

Ary

Stayed 1 night in Dec 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simples e bom
Hotel simples e limpo. Bom café da manhã. Atendimento muito bom. Nenhum reparo ou crítica a fazer.
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Joao F

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência de fim-de-semana
Muito satisfeito com o hotel, há um restaurante junto com hotel, posto de combustível. Perto dos acessos a outro município e ao centro da cidade.
Stayed 2 nights in Nov 2021

8/10 Good

GERALDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom lugar
Tirando o despreparo no atendimento, o hotel é muito bom. Na portaria o atendente é respeitoso, porém desconhecia seu trabalho. Não conhece os pontos turísticos da região e nem mesmo da cidade. O estacionamento é pequeno e não há controle da portaria de quem lá estaciona. Carros ficaram bloqueando vagas livres e outros bloqueando a saída de veículos estacionados. Hotel novo, acomodações limpas, café da manhã razoável. No geral, muito boas as instalações.
Stayed 2 nights in Oct 2021

8/10 Good

ANTONIO L Q

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Tudo perfeito, menos estacionamento e café da manhã q no domingo não foi adequado, eles serviram o café na conveniência do posto, e muito precário, ex: não tinha nenhuma fruta cereais e coisas do tipo, e detalhe, pagamos por isso.
Stayed 1 night in Sep 2021

10/10 Excellent

Edson dias da

Traveled with group, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lugar limpo tudo bem novo.exelente atendimento .pouco barulho em certos momentos por ser junto posto .
Stayed 2 nights in Sep 2021

4/10 Poor

Rafael

Traveled with family
Disliked: Cleanliness, staff & service
Decepcionante
Estadia bastante decepcionante. Hotel fica junto com posto de combustível e o café da manhã e na loja de conveniência. Não tinha luvas para utilizar no café da manhã. Pessoa da recepção pediu para mandar o comprovante de que já tinha pago. Além disso, quando cheguei no hotel não tinha ninguém na recepção e tive que pedir para alguém do posto me ajudar
Stayed 1 night in Sep 2021