Quality Hotel The Reef

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Luxury
4.0 star property
8.8

Excellent

Upscale family-friendly hotel in the city center

You can look forward to free water park access, a swim-up bar, and a poolside bar at Quality Hotel The Reef. For some rest and relaxation, visit the sauna or the 4 hot tubs. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and kids' meals. In addition to a terrace and a coffee shop/cafe, guests can connect to free in-room WiFi.

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room

A bed with white and blue pillows, a wooden headboard, and a white nightstand with a lamp.

Standard Room

8.6 out of 10
Excellent
(10 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

A modern hotel room with a wooden bed, a desk with a computer, a sofa, and a ceiling fan.

Standard Double Room

9.2 out of 10
Wonderful
(33 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

A hotel room with two beds, a desk, a bunk bed, a ceiling fan, and a window with curtains.

Superior Twin Room

8.8 out of 10
Excellent
(53 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Family Room

A bedroom with a bed, a desk, a chair, and a lamp.

Family Room

8.0 out of 10
Very good
(39 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Junior Suite

A hotel room with a bed, a desk, a chair, a ceiling fan, and a painting on the wall.

Junior Suite

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for DOUBLE STANDARD

A bathroom with a glass shower enclosure, a sink, and a mirror.

DOUBLE STANDARD

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard double

A hotel room with a bed, a desk, a chair, a ceiling fan, and a TV.

Standard double

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

DOUBLE STANDARD

  • Sleeps 4
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About the neighborhood

Located in Frederikshavn, Quality Hotel The Reef is in the city center and near a train station. Frederikshavn Kunstmuseum Og Exlibrissamling and Galleri Frosig are cultural highlights, and some of the area's attractions include Brysterne and Boolsens Stenhave. Traveling with kids? Consider Bangsbo Botaniske Have and Fun House Frederikshavn. Spend some time exploring the area's activities, including golfing. Visit our Frederikshavn travel guide
Map
Tordenskjoldsgade 14, Frederikshavn, 9900

What's nearby

  • Tordenskjold
    3 min walk - 0.2 miles
  • Krudttarn
    6 min walk - 0.3 miles
  • Frederikshavn Harbour
    10 min walk - 0.5 miles
  • Kattegat Silo
    10 min walk - 0.6 miles
  • Arena Nord
    17 min walk - 0.9 miles

Getting around

  • Frederikshavn Station
    5 min walk
  • Aalborg (AAL)
    46 min drive

Restaurants

  • McDonald's
    4 min drive
  • Hotel Jutlandia
    2 min walk
  • Fiskebaren
    3 min walk
  • Jerry's Restaurant & Bryghus
    2 min walk
  • 2takt
    4 min walk

About this property

Quality Hotel The Reef

  • Upscale family-friendly hotel in the city center
  • You can look forward to free water park access, a swim-up bar, and a poolside bar at Quality Hotel The Reef. For some rest and relaxation, visit the sauna or the 4 hot tubs. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and kids' meals. In addition to a terrace and a coffee shop/cafe, guests can connect to free in-room WiFi.
  • Other perks include:
    • An indoor pool and an outdoor pool, along with a waterslide, sun loungers, and pool umbrellas
    • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
    • An electric car charging station, a TV in the lobby, and an elevator
    • Tour/ticket assistance, 14 meeting rooms, and coffee/tea in the lobby
    • Guest reviews speak well of the helpful staff
  • Room features
  • All 210 rooms feature comforts such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Heating and ceiling fans
    • Bathrooms with showers and hair dryers
    • 50-cm flat-screen TVs with cable channels
    • Wardrobes/closets, cribs/infant beds, and housekeeping

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Nordic Swan Ecolabel. For more information on what this certification requires and verifies, please visit their website.

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8.2 out of 10, Very good, 450 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (DKK 125 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: DKK 190 for adults and DKK 190 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas

Restaurants on site

  • Coco Lounge
  • Jaco's
  • Sundeck Bar
  • The Social Bar & Bistro
  • The Social Bar & Bistro

Things to do

  • 24-hour gym
  • 4 hot tubs
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Free water park
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Crib (surcharge)
  • Free water park access
  • Indoor pool
  • Outdoor pool
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 14 meeting rooms
  • Conference center

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"on-site accessible parking spaces 1", on-site accessible parking spaces
  • Elevator (35 inch wide door)
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1987
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-cm flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Limited room service

More

  • Ceiling fan
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to December 26:
  • Bar/Lounge
  • Dining venue(s)
  • Sauna
  • Hot tub
  • Swimming pool
  • Water park

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DKK 300 per pet, per day

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

1 child per adult, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are available for DKK 100.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately DKK 190 for adults and DKK 190 for children
  • Covered self parking fee: DKK 125.00 per day
  • Pet fee: DKK 300 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: DKK 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Children under 13 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Quality Hotel The Reef have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool. The pool is closed seasonally each year from December 24 to December 26.

How much does it cost to stay at Quality Hotel The Reef?

As of Sep 18, 2026, prices found for a 1-night stay for 2 adults at Quality Hotel The Reef on Sep 22, 2026 start from $154, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Hotel The Reef pet-friendly?

Yes, pets are allowed at this property. There's a fee of DKK 300 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for DKK 125.00 per day.

What time is check-in at Quality Hotel The Reef?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Quality Hotel The Reef?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Quality Hotel The Reef located?

Located in the heart of Frederikshavn, this family-friendly hotel is steps from Bolten, Frihedsmonumentet, and Tordenskjold. Tubablaeseren and Brysterne are also within 5 minutes. Frederikshavn Station is 5 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quality Hotel The Reef Reviews

8.8

Excellent

8.8

Cleanliness

9.4

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 290 out of 527 reviews
Rating 8 - Good. 167 out of 527 reviews
Rating 6 - Okay. 51 out of 527 reviews
Rating 4 - Poor. 14 out of 527 reviews
Rating 2 - Terrible. 5 out of 527 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best part of it is the friendly , very helpful staff and the waterpark. The kids and us enjoyed it a lot .
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic family weekend

Fantastic family stay at The Reef; nice rooms, big and enjoyable waterland with lots of things to enjoy for both the grown-ups and the kids.
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Refurbishing is nice, but there are a lot of kids there, I love them, but for a business trip this can be disturbing.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The stay at the hotel was excellent. Nothing was too much for the staff. Pleasant and fantastic. The room was clean and tidy. The breakfast was great and the water park was great too. All the staff in every part of the hotel is great. Not one bad word to say at all. Thank you so much.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing resort-hotel with well maintained rooms and very friendly staff. In the middle of the hotel there's a water park with multiple indoor and outdoor pools, slides and also spa facilities, e.g. 2 saunas and a steam bath. The location is also great in the middle of the city with various restaurants and shops within walking distance. The only thing slightly missing is a proper bar. There are restaurants where drinks can also be ordered, but no dedicated bar to spend cozy evenings.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant closed for evening meals. But there are plenty of places to eat nearby
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities
😊😊 😊😊
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite impressive across all areas. Clean and nice rooms, friendly staff. Indoor swimming area is really good and clean. The restaurant is a tad expensive, but the breakfast buffet was included in the room and is great.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Xvc
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities
It was not good at all, specially the staff was not nice. The only person was good there is Tenna, because we booked one night to sleep over but it couldn't be possible because the boat was cancelled for the next day and the new date they choose is not ok with us and we want to book another extra day with hotel but there was no possibility, then we have to do check out the same day, it was a horrible something we haven't expected.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

-
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far, this was the best hotel experience I’ve ever had. The room was beautiful, staff were exceptionally friendly, and the water park was beyond my expectations. Everything about the hotel was beautiful, and so full of details. 10/10
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
bra
Stayed 2 nights in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service
Ok
Stayed 3 nights in Dec 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness
The pool water is not so clear.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very convenient because it’s only a short walk from the ferry terminal. If you’re arriving from Gothenburg, you basically step off the boat and you’re almost there. The design is another strong point—the lobby and the restaurant look stylish and well thought-out, and the overall atmosphere is colorful and pleasant. The staff were very friendly and nice. However, there are a few things to keep in mind, especially for couples. The hotel attracts a lot of families with children, and the pool area is almost always full of kids. It gets loud, busy, and a bit chaotic, which makes it hard to enjoy the pool area. There’s no adults-only section or quieter space for those who prefer a more relaxing environment, so the noise is unavoidable. Our room was on one of the top floors, and although the slanted roof made it look charming, we couldn’t open the window. Without fresh air, the room felt stuffy, and after a while it became uncomfortable. I would have preferred a lower floor with windows that actually open. Cleanliness was another issue. The toilet bowl had a noticeable yellow tint, the kind that comes from older stains that haven’t been fully removed and would require stronger cleaning agents. Breakfast was supposed to be available until ten, but they started clearing everything away 20 minutes early. Since we had the last time slot, we barely had time to eat before the food disappeared. If breakfast is advertised until ten, it really should stay out until ten.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kinderfreundliches Hotel mit sehr gutem Frühstück und einem super Schwimmbad inklusive.
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Ok hotell. Inget speciellt. Dyr frukost.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Svært begrensede muligheter for å kjøpe seg en liten matbit på hotellet dersom du ikke bestiller måltider. Men kort vei til sentrum. Litt for liten plass til å sitte, når det er mange gjester. Men alt i alt meget bra, og flott service da barna glemte noe igjen på hotellrommet. Takk for et deilig opphold! Især var badelandet veldig fint 😃👍
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Ausstattung veraltet. Tolles Frühstück.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tilfredsstillende ophold
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Et lækkert hotel og badeland. Kan tydeligt se at hotellet har fået ny ejer og fået renoveret en stor dele af fælles områderne, det er blevet rigtig godt! Meget hjælpsomt personale. God morgenmad
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dejlig morgenmad, flot hotel men ikke for par, alt for mange børn og larm.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vi hade det super roligt i poolområdet. Passade våra barn 4&7 år. Dem levde loppan. Men det var väldigt varmt på rummen redan nu i juni. Fanns fläkt i taket och man kunde även öppna fönstret så det gick att andas.
Stayed 1 night in Jun 2026