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The hotel is located just below the KL tower. We really enjoyed our stay at Pacific Regency apart from some delay during the checkin process. I would definitely come back and recommend to my friends.
Stayed here twice in a span of 5 months and definitely did not regret it all. Comfortable and clean room! Big hotel with excellent staffs. Oh yes plenty of food option at the mall right next to the hotel! Definitely will come back again.
We arrived early before check-in time and requested if we could have an early check-in. It happens that the hotel had a room available and we checked in. On arrival, we were served welcome drinks at the reception (a nice touch). The staff (from the porter to the reception) were friendly and made ...
Discovered Bed linen had stains marks. Housekeeping changed the quilt cover and bed linen. Had reported this matter to front desk.
Great location, great staff, excellent rooms and facilities, couldn't be faulted, if you like stylish hotels from an earlier era but with modern facilities
Large suites, spectacular pool, good restaurant. Only criticisms are hard mattress, I sleep on my side and need a little more give! Pool although spectacular lacks a lounging area big enough. Not a place to linger really. Bar area when finished should be great.
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