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On the beach, beach umbrellas, beach volleyball, beach bar
On the beach, beach umbrellas, beach volleyball, beach bar
On the beach, beach umbrellas, beach volleyball, beach bar
2 outdoor pools, pool umbrellas, sun loungers

Guest reviews

4.5 out of 5 Wonderful
986 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air Conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationFerringgi Beach1 min walk
Popular LocationFloating Mosque of Tanjung Bungah4 min drive
Popular LocationTropical Spice Garden7 min drive
AirportPenang (PEN-Penang Intl.)28 min drive

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  • Deluxe Room, 2 Twin Beds, Garden View

    4.4/5 guest room rating

    Room amenities

    • 452 sq ft
    • Sleeps 3
    • 2 Twin Beds
    More detailsDeluxe Room, 2 Twin Beds, Garden View
  • Deluxe Room, 1 King Bed, Garden View

    4.7/5 guest room rating

    Room amenities

    • 452 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Garden View
  • Garden Deluxe Sea View King

    4.6/5 guest room rating

    Room amenities

    • 452 sq ft
    • Sea view
    • Sleeps 3
    • 1 King Bed
    More detailsGarden Deluxe Sea View King
  • Rasa Wing Deluxe Room King

    4.4/5 guest room rating

    Room amenities

    • 474 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRasa Wing Deluxe Room King
  • Rasa Wing Rasa Junior Suite King

    Room amenities

    • 667 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRasa Wing Rasa Junior Suite King
  • Rasa Wing Rasa Superior King

    4.2/5 guest room rating

    Room amenities

    • 431 sq ft
    • Resort view
    • Sleeps 3
    • 1 King Bed
    More detailsRasa Wing Rasa Superior King
  • Garden Deluxe Sea View Twin

    5/5 guest room rating

    Room amenities

    • 452 sq ft
    • Sea view
    • Sleeps 3
    • 2 Twin Beds
    More detailsGarden Deluxe Sea View Twin
  • Rasa Wing Rasa Junior Suite Twin

    Room amenities

    • 667 sq ft
    • Sleeps 3
    • 2 Twin Beds
    More detailsRasa Wing Rasa Junior Suite Twin
  • Rasa Wing Rasa Superior Twin

    4.3/5 guest room rating

    Room amenities

    • 431 sq ft
    • Resort view
    • Sleeps 3
    • 2 Twin Beds
    More detailsRasa Wing Rasa Superior Twin
  • Garden Deluxe Family

    Room amenities

    • 452 sq ft
    • Sleeps 4
    • 1 King Bed and 2 Twin Beds
    More detailsGarden Deluxe Family
  • Garden Superior Family Seaview

    Room amenities

    • 538 sq ft
    • Sea view
    • Sleeps 3
    • 1 King Bed and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Bed
    More detailsGarden Superior Family Seaview

About this area

George Town

Located in George Town, Shangri-La's Rasa Sayang Resort and Spa, Penang is near theme parks and on the beach. Gurney Plaza and Gurney Drive are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Ferringgi Beach and Tropical Spice Garden. Traveling with kids? Don't miss ESCAPE Adventureplay and Entopia by Penang Butterfly Farm. Explore all the area has to offer with hiking/biking trails and ecotours.
Visit our George Town travel guide
View in a map
Popular Location

What's nearby

  • Ferringgi Beach - 1 min walk
  • Floating Mosque of Tanjung Bungah - 4 min drive
  • Tropical Spice Garden - 7 min drive
  • ESCAPE Adventureplay - 13 min drive
  • Entopia by Penang Butterfly Farm - 13 min drive

Getting around

  • Penang Sentral - 61 min drive
  • AirportPenang Intl. Airport (PEN) - 28 min drive

Restaurants

  • Spice Market Cafe — 1 min walk
  • Gurney Drive — 19 min drive

About this property

Shangri-La's Rasa Sayang Resort and Spa, Penang

Upscale resort on the beach, with 2 outdoor swimming pools
Spend the day relaxing at the beach, practicing your swing on Shangri-La's Rasa Sayang Resort and Spa, Penang's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 5 restaurants. All 304 rooms boast deep soaking tubs and offer free WiFi and 24-hour room service. Refrigerators and minibars are standard, as are LCD TVs with satellite channels.
Shangri-La's Rasa Sayang Resort and Spa, Penang offers 304 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

This George Town resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

CHI, The Spa has 11 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free extended parking
  • Roundtrip airport shuttle (surcharge)
  • Free area shuttle up to 15.00 km
  • Free shopping center shuttle
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 89 for adults and MYR 45 for children
  • 5 restaurants and 3 coffee shops
  • 3 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 9 holes of golf
  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Beach volleyball
  • Children's pool
  • Fitness center
  • Full-service spa
  • Mini golf
  • Playground
  • Sauna
  • Spa tub
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free area shuttle
  • Free children's club
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Supervised childcare/activities (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf lessons
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese
  • Malay

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Linens
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for MYR 180.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: MYR 89 for adults and MYR 45 for children (approximately)
  • Rollaway bed fee: MYR 180.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Rasa Sayang
Rasa Sayang Resort
Shangri-La's Rasa Sayang
Shangri-La's Rasa Sayang Resort
Shangri-La's Rasa Sayang Resort Penang George Town
Rasa Sayang Penang
Shangri Las Rasa Sayang Hotel
Shangri Las Rasa Sayang Resort
Shangri-La`s Rasa Sayang Hotel Batu Ferringhi
Shangri-La`s Rasa Sayang Resort And Spa
Shangri-La's Rasa Sayang Resort & Spa Penang/Batu Ferringhi
Shangri-La's Rasa Sayang Penang George Town
Shangri-La's Rasa Sayang Resort and Spa, Penang Resort
Shangri-La’s Rasa Sayang Penang
Shangri-La’s Rasa Sayang
Shangri-La's Rasa Sayang Resort and Spa, Penang George Town

Frequently asked questions

Can I cancel my reservation for free at Shangri-La's Rasa Sayang Resort and Spa, Penang and receive a full refund?
Yes, Shangri-La's Rasa Sayang Resort and Spa, Penang offers free cancellation on select room rates, because flexibility matters! Please refer to Shangri-La's Rasa Sayang Resort and Spa, Penang cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Shangri-La's Rasa Sayang Resort and Spa, Penang?
As of Sep 20, 2020, prices found for a 1-night stay for 2 adults at Shangri-La's Rasa Sayang Resort and Spa, Penang on Oct 19, 2020 start from $103, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Shangri-La's Rasa Sayang Resort and Spa, Penang have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
Is Shangri-La's Rasa Sayang Resort and Spa, Penang pet-friendly?
No, pets are not allowed at this property.
How much is parking at Shangri-La's Rasa Sayang Resort and Spa, Penang?
Self parking and extended parking are free at this property.
What time is check-in at Shangri-La's Rasa Sayang Resort and Spa, Penang?
Check-in is from 3:00 PM–11:00 PM. Late check-in is available during limited hours.
What time is check-out at Shangri-La's Rasa Sayang Resort and Spa, Penang?
Check-out is at noon.
Does Shangri-La's Rasa Sayang Resort and Spa, Penang provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Shangri-La's Rasa Sayang Resort and Spa, Penang located?
Nestled on the beach, this George Town resort is within 2 mi (3 km) of Ferringgi Beach and Tropical Spice Garden. ESCAPE Adventureplay and Entopia by Penang Butterfly Farm are also within 6 mi (10 km).
4.5
Wonderful
986 reviews
5 - Excellent
634
4 - Good
264
3 - Okay
57
2 - Poor
20
1 - Terrible
11

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2020

2/5 Poor

Traveled with family
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service
Nothing special. Have to wait for a long time for the room to be ready for check in. House keeping is also very slow response. Room cleanliness is good.
Stayed 1 night in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2020

5/5 Excellent

Traveled with family and small children, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staycation for me and my family for my birthday celebration. A great free room upgrade to suite at Rasa wing with expedia gold member privilege. Excellent services from front desk until room services. Great in-room dining for breakfast. Good prevention steps taken by the hotel during this covid period.
Stayed 1 night in Jul 2020

4/5 Good

Stayed 1 night in Jul 2020

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