Find all hotels by Independent in Glenpool, OK

"Great"

"I was pretty disappointed with our stay. First, the front desk didn’t tell us where the elevators were or that you had to use your key card for the elevator. Or about the app you could use for your key card etc. We got stuck on the elevator going up and down, along with multiple other people that also weren’t told to use their card. The staff saw me unsteadily lugging up a luggage cart with huge dream duffels on it, still didn’t direct me to where the elevators were when I was going up the wrong side with this huge thing, I had to ask a guest. Room service never came to clean our room. I also had to ask about parking and using the key. Then the key card reader wasn’t even working in the parking lot. I had to ask how to get to the sky bridge. I honestly expected a lot more and we were all disappointed. "

"I checked out after 3 hrs of being there. I called to check the pool and make sure it would be swim ready for my children. They didn't have the heater on and it had been c for my sons birthday. old outside for those three day. The pool was too cold to swim in. My daughter turnt purple after being in the water for about 10 min. and son turned purple and they both had to get out. The hot tub was frothing with chlorine bubbles. So we got out of that too. The shower didn't have handle covers just plastic hardware leaking out and under the mini fridge there was part of the bottom cabinet tore up and water damage in the cabinet. The staff did the absolute least they could do. When I asked about the heater I was told, I don't even know if there is a heater in there. I don't know where the controls would be. The second one told me even if they have a heater they don't have a heated pool. I said if the heater was for three days the water would have adjusted. Then and only then did she go find the heater. I do not recommend this hotel. "

"Staff was exceptionally helpful and friendly. Property was clean and well maintained. No complaints at all. Highly recommend."

"The bathroom door was broken and had an unusual “fix” and was difficult to move and was noisy. Due to the set up of the hotel, you can hear people in the lobby all the way up the rooms. If you want to go to bed early and are sensitive to noise this is not the place for you. We used the sofa bed. There was no bedding even though our reservation included the number of people. We had to request bedding 3 times from the front desk within a 2 hour window. The pool was very cold. The hot tub has been filled in. The picture showing a hot tub is extremely old and not true. Parking is an extra fee and the parking lot is just a regular lot. Staff was nice. "

"Surprised this property maintains its La Quinta franchise status. While it is a quick eight minute drive to the airport, the other motels nearby are all now low cost weekly stay motels. This property had a broken elevator, dirty stained sheets and a poorly heated pool if it was heated at all. There were also not towels at the pool, and we waited five minutes to check in before staff appeared."

"Great"

"Breakfast was good. The pool was cloudy and needed to be cleaned. The indoor pool was the reason we chose this hotel. We did not allow our grandsons swim in the pool. "

"This site was convenient to where we needed to be...Price was good....room was clean....Only problem we experienced was outside road noise and inside hallway noise...breakfast was fine...I guess the positives outweigh the negatives"