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Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Water Park
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Guest reviews

4.5 out of 5 Wonderful
1,000 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air Conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing

Map

Explore the area

Popular LocationGold Coast University Hospital7 min drive
Popular LocationGold Coast Private Hospital7 min drive
Popular LocationBudds Beach8 min drive
AirportGold Coast, QLD (OOL-Coolangatta)28 min drive

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  • Mountain View Room

    4.6/5 guest room rating

    Room amenities

    • 355 sq ft
    • Mountain view
    • Sleeps 4
    More detailsMountain View Room
  • Superior King Room

    4.7/5 guest room rating

    Room amenities

    • 355 sq ft
    • Golf view
    • Sleeps 3
    More detailsSuperior King Room
  • Superior Twin Room

    4.7/5 guest room rating

    Room amenities

    • 355 sq ft
    • Golf view
    • Sleeps 4
    More detailsSuperior Twin Room
  • Superior Spa Suite

    5/5 guest room rating

    Room amenities

    • 646 sq ft
    • Golf view
    • Sleeps 3
    More detailsSuperior Spa Suite
  • Executive King Room

    Room amenities

    • 409 sq ft
    • Golf view
    • Sleeps 3
    More detailsExecutive King Room
  • Executive Twin Room

    Room amenities

    • 409 sq ft
    • Mountain view
    • Sleeps 3
    More detailsExecutive Twin Room

About this area

Gold Coast

Located in Gold Coast, RACV Royal Pines Resort Gold Coast is near a train station. Chevron Renaissance and Cavill Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Infinity Attraction and Timezone. Traveling with kids? Make time for Slingshot, or check out an event or a game at Metricon Stadium. Spend some time exploring the area's activities, including golfing.
Visit our Gold Coast travel guide
View in a map
Popular Location

What's nearby

  • Gold Coast University Hospital - 7 min drive
  • Gold Coast Private Hospital - 7 min drive
  • Chevron Renaissance - 8 min drive
  • Cavill Avenue - 8 min drive
  • Budds Beach - 8 min drive

Getting around

  • Nerang Train Station - 4 min drive
  • Helensvale Station - 12 min drive
  • AirportCoolangatta Airport (OOL) - 28 min drive

Restaurants

  • Kalinda Restaurant — 1 min walk
  • Trattoria Amici — 1 min walk
  • Burleigh Brewing Company — 14 min drive

About this property

RACV Royal Pines Resort Gold Coast

Family-friendly Gold Coast hotel in Benowa, near Metricon Stadium
4 restaurants, a full-service spa, and a golf course are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, free water park access, an outdoor pool, and 2 bars/lounges are onsite. All 333 rooms offer free WiFi, pillowtop beds, and LCD TVs with digital channels. Other amenities available to guests include 24-hour room service, minibars, and coffee makers.
RACV Royal Pines Resort Gold Coast offers 333 accommodations with minibars and safes. Beds feature pillowtop mattresses. LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can play rounds at the 27-hole golf course and enjoy the facilities at the waterpark with waterslides. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include outdoor tennis courts and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

One Spa has 6 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub and a steam room.

The spa is open select days.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Valet parking: AUD 20.00 per night
  • Electric car charging station
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: AUD 34-34 for adults and AUD 10-34 for children
  • 4 restaurants and 1 coffee shop/café
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 27 holes of golf
  • 5 outdoor tennis courts
  • Aerobics classes
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free water park access
  • Full-service spa
  • Golf driving range
  • Health club
  • Outdoor pool
  • Playground
  • Spa tub
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free water park access
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Waterslide

Conveniences

  • Elevator
  • Gift shop/newsstand
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf lessons
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Japanese
  • Russian

Business services

  • Business center
  • Meeting rooms
  • Conference center

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Spa open select days
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Linens
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Digital channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from March 27 2020 to October 25 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 60.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between AUD 34 and AUD 34 for adults, AUD 10 and AUD 34 for children (approximately)
  • Valet parking fee: AUD 20.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

RACV Pines
RACV Pines Resort
RACV Resort Royal Pines
RACV Royal
RACV Royal Pines
RACV Royal Pines Benowa
Racv Royal Pines Gold Coast
RACV Royal Pines Resort Benowa
Royal Pines RACV
Royal Pines Resort RACV
Racv Royal Pines Ashmore
Racv Royal Pines Hotel Benowa
RACV Royal Pines Resort Gold Coast, Australia - Benowa
RACV Royal Pines Resort Gold Coast Hotel
RACV Royal Pines Resort Gold Coast Benowa
RACV Royal Pines Resort Gold Coast Hotel Benowa

Frequently asked questions

Can I cancel my reservation for free at RACV Royal Pines Resort Gold Coast and receive a full refund?
Yes, RACV Royal Pines Resort Gold Coast offers free cancellation on select room rates, because flexibility matters! Please refer to RACV Royal Pines Resort Gold Coast cancellation policy on our site for more details about any exclusions or requirements.
Does RACV Royal Pines Resort Gold Coast have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is RACV Royal Pines Resort Gold Coast pet-friendly?
No, pets are not allowed at this property.
How much is parking at RACV Royal Pines Resort Gold Coast?
Self parking is free at this property.
What time is check-in at RACV Royal Pines Resort Gold Coast?
Check-in is from 2 PM–midnight.
What time is check-out at RACV Royal Pines Resort Gold Coast?
Check-out is at 10 AM.
Where is RACV Royal Pines Resort Gold Coast located?
This family-friendly Gold Coast hotel is located in Benowa, within 2 mi (3 km) of Gold Coast Regional Botanic Gardens and Metricon Stadium. Emerald Lakes Golf Club and Southport Golf Club are also within 2 mi (3 km).
4.5
Wonderful
1,000 reviews
5 - Excellent
651
4 - Good
260
3 - Okay
56
2 - Poor
24
1 - Terrible
9

4.5/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

1/5 Terrible

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Sad face IconDisliked: Staff & service
Nothing operating to far from everything no buffet
Stayed 3 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

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