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Room type

Superior Apartment, 1 Bedroom

Max Occupancy: 3 guests (up to 2 children)

Superior Apartment, 2 Bedrooms

Max Occupancy: 5 guests (up to 4 children)

2 Bedroom Family Suite

Max Occupancy: 6 guests (up to 5 children, 2 infants)

Three Bedroom Apartment

Max Occupancy: 8 guests (up to 7 children, 2 infants)

 
 


Get an overview of this hotel4.5-star family-friendly apartment near Jupiters Casino

Location

This family-friendly Mermaid Beach apartment is located near the beach, within 2 mi (3 km) of Putt Putt Golf Mermaid Beach, Pacific Fair Shopping Centre, and Jupiters Casino. Oasis Shopping Centre and Kurrawa Beach are also within 2 mi (3 km).

Property Features

This smoke-free apartment features 4 outdoor pools, a full-service spa, and free water park access. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a fitness center, and a coffee shop/café.

Room Amenities

All 348 individually decorated apartments feature free WiFi and balconies or patios. Guests will find kitchens with refrigerators, stovetops, microwaves, and dishwashers.

Hotel Amenities

Hotel Amenities

Dining options at the apartment include a restaurant and a coffee shop/café. Public areas are equipped with complimentary high-speed wireless Internet access. Turtle Beach Resort features a full-service spa, a complimentary water park, 4 outdoor swimming pools, and 4 spa tubs. For a surcharge, the property provides a theme park shuttle, an area shuttle, and a shopping center shuttle. This family-friendly apartment also offers a children's pool, a fitness center, and a sauna. Onsite self parking is complimentary.

Turtle Beach Resort is a smoke-free property.

  • Airport transportation 
  • Arcade/game room 
  • Area shuttle (surcharge) 
  • Babysitting or childcare (surcharge) 
  • Barbecue grill(s) 
  • Children's club (surcharge) 
  • Children's pool 
  • Coffee shop or café 
  • Dry cleaning/laundry service 
  • Fitness facilities 
  • Free self parking 
  • Free WiFi 
  • Full-service spa 
  • Garden 
  • Grocery/convenience store 
  • Laundry facilities 
  • Luggage storage 
  • Number of floors - 3 
  • Number of outdoor pools - 4 
  • Number of spa tubs - 4 
  • Outdoor tennis court 
  • Restaurant 
  • Sauna 
  • Shopping center shuttle (surcharge) 
  • Smoke-free property 
  • Spa services on site 
  • Supervised childcare/activities (surcharge) 
  • Theme park shuttle (surcharge) 
  • Total number of rooms - 348 
  • Tours/ticket assistance 
  • Free water park access 
  • Waterslide 

Business Travel Amenities

  • Airport transportation  
  • Business services  
  • Free parking  
  • Free WiFi  

Family Friendly Amenities

  • Arcade/game room  
  • Babysitting or childcare (surcharge)  
  • Children's pool  
  • Free Wi-Fi  
  • Grocery/convenience store  
  • Kitchen  
  • Laundry facilities  
  • Microwave  
  • Outdoor pools  
  • Outdoor tennis court  
  • Refrigerator  
  • Water park access (complimentary)  
  • Waterslide  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Air conditioning 
  • Balcony or patio 
  • Cable TV service 
  • Ceiling fan 
  • Climate control 
  • Cookware, dishware, and utensils 
  • Cribs/infant beds (surcharge) 
  • Dishwasher 
  • Flat-panel TV 
  • Free WiFi 
  • Hair dryer 
  • Individually decorated 
  • Individually furnished 
  • Iron/ironing board 
  • Kitchen 
  • Microwave 
  • Phone 
  • Private bathroom 
  • Refrigerator 
  • Shower/tub combination 
  • Stovetop 

Where to Eat

Fresh and Tasty - This cafe specializes in local cuisine and serves lunch and light fare. Open daily.

Deck Resturant and Bar - This poolside restaurant specializes in pizza and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Nearby Things to Do

An outdoor tennis court and a complimentary water park with a waterslide are featured at the apartment. 4 outdoor swimming pools and 4 spa tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Miniature golf on site 
  • Playground on site 

Spa Services

Guests can indulge in a pampering treatment at the apartment's full-service spa, Chelonia Beauty Day Spa.

Hotel Policies

Check-in

Check-in time ends at midnight

Minimum check-in age is 18

Check-in time starts at 2 PM

Special check-in instructions:

The front desk is open during the following times:
  • Sunday - Thursday: 7:30 AM - 7 PM
  • Friday - Saturday: 7:30 AM - 9 PM

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available for AUD 9 per night.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No elevators

No pets or service animals allowed

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Crib (infant bed) fee: AUD 9 per night
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Resort Turtle Beach
  • Turtle Beach Resort
  • Turtle Resort
  • Sands Turtle Beach Hotel
  • Sands Turtle Beach Mermaid
  • Turtle Beach Hotel Mermaid Beach
  • Turtle Beach Resort Gold Coast/Mermaid Beach, Australia

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.

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