Get an overview of this hotelFamily-friendly aparthotel with 4 outdoor pools and 4 spa tubs

Location

This family-friendly Mermaid Beach aparthotel is located near the beach, within 2 mi (3 km) of Putt Putt Golf Mermaid Beach, Pacific Fair Shopping Centre, and Jupiters Casino. Oasis Shopping Centre and Kurrawa Beach are also within 2 mi (3 km).

Property Features

This smoke-free aparthotel features 4 outdoor pools, a full-service spa, and free water park access. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a fitness center, and a coffee shop/café.

Room Amenities

All 348 individually decorated apartments feature free WiFi and balconies or patios. Guests will find kitchens with refrigerators, ovens, stovetops, and microwaves. Limited housekeeping is available.

Property Amenities

Dining options at the aparthotel include a restaurant and a coffee shop/café. Public areas are equipped with complimentary high-speed wireless Internet access. Turtle Beach Resort features a full-service spa, a complimentary water park, 4 outdoor swimming pools, and 4 spa tubs. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and a theme park shuttle. This luxury aparthotel also offers a children's pool, a fitness center, and a sauna. Onsite self parking is complimentary.

Turtle Beach Resort is a smoke-free property.

  • Free WiFi 
  • Grocery/convenience store 
  • Waterslide 
  • Babysitting or childcare (surcharge) 
  • Children's club (surcharge) 
  • Supervised childcare/activities (surcharge) 
  • Airport transportation (surcharge) 
  • Arcade/game room 
  • Total number of rooms - 348 
  • Number of floors - 3 
  • Babysitting or childcare 
  • Barbecue grill(s) 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Fitness facilities 
  • Full-service spa 
  • Shopping center shuttle (surcharge) 
  • Theme park shuttle (surcharge) 
  • Free water park access 
  • Water park 
  • Number of outdoor pools - 4 
  • Number of spa tubs - 4 
  • Tours/ticket assistance 
  • Airport transportation 
  • Garden 
  • Laundry facilities 
  • Children's club 
  • Luggage storage 
  • Restaurant 
  • Area shuttle (surcharge) 
  • Free self parking 
  • Outdoor tennis court 
  • Sauna 
  • Smoke-free property 
  • Spa services on site 
  • Supervised childcare/activities 
  • Children's pool 

Family Friendly Amenities

  • Family Hotel  
  • Water park access (complimentary)  
  • Outdoor pools  
  • Children's pool  
  • Waterslide  
  • Separate living room  
  • Free Wi-Fi  
  • Outdoor tennis court  
  • Kitchen  
  • Grocery/convenience store  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Arcade/game room  
  • Playground on site  
  • Miniature golf on site  
  • Separate dining area  
  • Washer/dryer  
  • Refrigerator  
  • Microwave  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Free WiFi 
  • Balcony or patio 
  • Air conditioning 
  • Ceiling fan 
  • Phone 
  • Kitchen 
  • Refrigerator 
  • Microwave 
  • Limited housekeeping 
  • Second bathroom 
  • Private bathroom 
  • Hair dryer 
  • Shower/tub combination 
  • In-room childcare (surcharge) 
  • Iron/ironing board 
  • In-room safe 
  • Oven 
  • Separate living room 
  • Cookware, dishware, and utensils 
  • Washer/dryer 
  • Separate dining area 
  • Dishwasher 
  • Stovetop 
  • Cable TV service 
  • Flat-panel TV 
  • In-room climate control (air conditioning) 
  • Individually furnished 
  • Individually decorated 
  • Rollaway/extra beds (surcharge) 
  • Cribs/infant beds (surcharge) 

Where to Eat

Cooked-to-order breakfasts are available for a surcharge.

Fresh and Tasty - This cafe specializes in local cuisine and serves lunch only. Open daily.

Deck Resturant and Bar - This poolside restaurant specializes in pizza and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Nearby Things to Do

An outdoor tennis court and a water park with waterslides are featured at the aparthotel. 4 outdoor swimming pools and 4 spa tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Miniature golf on site 
  • Playground on site 

Spa Services

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Chelonia Beauty Day Spa.

Property Policies

Check-in

Check-in time ends at midnight

Minimum check-in age is 18

Check-in time starts at 2 PM

Special check-in instructions:

The front desk is open during the following times:
  • Sunday - Thursday: 7 AM - 7 PM
  • Friday - Saturday: 7 AM - 9 PM
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 42.00 per day.
  • Cribs (infant beds) are available for AUD 9 per night.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No elevators

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between AUD 8 and AUD 15 per person (approximately)
  • Crib (infant bed) fee: AUD 9 per night
  • Rollaway bed fee: AUD 42.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Property Name

  • Resort Turtle Beach
  • Turtle Beach Resort
  • Turtle Resort
  • Sands Turtle Beach Hotel
  • Sands Turtle Beach Mermaid
  • Turtle Beach Hotel Mermaid Beach
  • Turtle Beach Resort Gold Coast/Mermaid Beach, Australia

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Set meals are served in guestrooms only (no menus or public dining).


Sorry, we seem to have had an issue loading our review content. Try again?