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Enjoyed our stay. 31st nite was a nite to remember
It is one of my favourite hotels to stay in KL. The staff are lovely, the facilities and location excellent, with KLCC being right next door and its location to other fantastic dining spots. Staff were always attentive and helpful. I always feel safe here. I highly recommend it.
Check-in was a delight, as is room service and housekeeping. I travel a lot and there hasn't been another hotel in my recent memory that was so accommodating when it came to cleaning my room, and doing such a great job. The staff on the whole was very friendly and breakfast was good. Okay, now the ...
It is a good stay except water pressure on the 29th Floor is low, slow water. The plus point is that the hotel is just next to the LRT staion which makes connection to Bukit Bintang just 3 stops away. It would nice / plus point if the hotel gives free complimentary parking as most hotels do. We paid ...
Insist on getting one of the renovated rooms. They are much nicer.
The hotel location is very accessible and the stuff were extremely friendly and helpful. Every thing was great except two things I wasn't happy about. 1- The toilets were not clean when we first checked-in, I had to call the housekeeping to request someone to clean them. 2- When I called the receptionist ...
Apartment was very big with all amenities provided. Great size pool, but other facilities were unavailable on our visit such as spa and sauna. Centrally located with easy access to most shopping plazas. Walking distance to the Petronas twin towers. Highly recommended.
Disappointed in their customer service. Upon check-in, i did highlighted that we were here to celebrate my husband's birthday and anniversary. Even had the email stated that Impiana KLCC agreed to provide a complimentary honeymoon setup. We got our room around 3.30pm and there were no setup. Called ...
The hotel is in a good location but the furniture in the room really quite old. The aircon in the cafe not working for the 2 days I was staying there. I was perspiring while having my breakfast!!! Staffs are friendly and helpful, they placed the towels back after the cleaning up of the room left ...
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