Goshen Vacations from $484

clean facility and rooms staff

Loved this hotel and staff. I’ve never stayed at (or even heard of the Cottonwood hotel chain), but I’m a huge fan. Excellent rates, clean facility, friendly staff, decent breakfast. I just wish they had more locations!

We had traveled 9 hours and went to the restaurant after checking in. It was 830pm and the restaurant did not close until 10. There were 2 people standing at the hostess station. When asked for a table of 4, she said it would be a 30 minute wait. I looked around and saw many many empty tables and not a lot of business. When I reaponded “really?” her reaponse was “ we need to clean the table”. That would have taken 2-3 minutes and it seemed that they did not want the business so we left.

Very surprised how well kept this hotel was. Usually hotels by the airport aren't that nice. This one was a little under-priced for the rating by others, so had kinda low expectations. Pleasantly surprised at how clean and nice it looked. Staff was very helpful. Finally, the breakfast was really one of the better breakfast buffets we had. Scrambled eggs, fried eggs, pork patties & sausage, bacon, biscuits & gravy, french toast, muffins, pastry and donuts. The waitress stocking the buffet stopped by our table twice and asked if there was any thing else we'd like. Great place to stay in Louisville that was a great value.

Easy in and out, clean, nice restaurant/bar. No complaints.