Hilton Garden Inn Louisville/Northeast

Photo gallery for Hilton Garden Inn Louisville/Northeast

Lobby
Indoor pool
Indoor pool
Room amenity
Premium bedding, desk, laptop workspace, iron/ironing board

Overview of Hilton Garden Inn Louisville/Northeast

Hilton Garden Inn Louisville/Northeast

3.0 star property

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
9850 Park Plaza Ave, Louisville, KY, 40241

Explore the area

  • Popular LocationLouisville Waterfront Park16 min drive
  • AirportLouisville, KY (SDF-Louisville Intl.)22 min drive
  • Popular LocationChurchill Downs22 min drive
  • Popular LocationKentucky Exposition Center25 min drive

Choose dates to view prices

About this area

Louisville

Located in Louisville, Hilton Garden Inn Louisville/Northeast is connected to a shopping center. Paddock Shops and Mall St. Matthews are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Louisville Champions Park and Beckley Creek Park. Looking to enjoy an event or a game? See what's going on at Louisville Slugger Field or Churchill Downs. Boat tours offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

What's nearby

  • Paddock Shops - 6 min walk
  • Springhurst Towne Center Shopping Center - 4 min drive
  • Louisville Waterfront Park - 16 min drive
  • Churchill Downs - 22 min drive
  • Kentucky Exposition Center - 25 min drive

Getting around

  • Louisville Intl. Airport (SDF) - 22 min drive

About this property

Hilton Garden Inn Louisville/Northeast

Pet-friendly hotel connected to a shopping center in Louisville with free parking
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a spa tub are onsite.
Hilton Garden Inn Louisville/Northeast offers 135 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily. Renovation of all guestrooms was completed in February 2016.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Breakfast available for a fee 6 AM–10 AM on weekdays and 7 AM–11 AM on weekends: USD 11.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Great American Grill
  • The Pavillion Lounge

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Shopping
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Sofa bed

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities

Business services

  • 24-hour business center
  • Computer station
  • Conference space (3000 square feet)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Renovated guestrooms - February 2016
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds
  • Heating
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - noon
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: USD 11.00 per person (approximately)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash

We should mention

Pool access available from 6 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Hotel Louisville Ne
Hilton Garden Inn Louisville Ne
Hilton Garden Inn Louisville Northeast Hotel
Hilton Louisville Northeast
Hilton Garden Inn Louisville Northeast
Hilton Garden Inn Louisville/Northeast Hotel
Hilton Garden Inn Louisville/Northeast Louisville
Hilton Garden Inn Louisville/Northeast Hotel Louisville

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 345 out of 608 reviews
5 - Excellent 57%
Rating 4 - Good. 171 out of 608 reviews
4 - Good 28%
Rating 3 - Okay. 63 out of 608 reviews
3 - Okay 10%
Rating 2 - Poor. 17 out of 608 reviews
2 - Poor 3%
Rating 1 - Terrible. 12 out of 608 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how friendly everyone was. The room was very clean.
Stayed 1 night in Jun 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious and clean.
Stayed 1 night in Jun 2022

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
On-site restaurant closed on weekend. This was not advertised. Had to be moved to new room due to problems with jetted tub.
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quite.
Stayed 1 night in Jun 2022

5/5 Excellent

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 2 nights in Jun 2022