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Overview of The Ritz-Carlton, Guangzhou

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Outdoor pool, sun loungers
Outdoor pool, sun loungers
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar

The Ritz-Carlton, Guangzhou

5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided

Explore the area

    Popular LocationGuangzhou Library1 min walk
    Popular LocationFlower City Square10 min walk
    Popular LocationGuangdong Museum12 min walk
    AirportGuangzhou (CAN-Baiyun Intl.)30 min drive

Choose dates to view prices

  • Canton Tower River View Carlton Suite

    Room amenities

    • 1615 sq ft
    • River view
    • Sleeps 3
    • 1 King Bed
    More detailsCanton Tower River View Carlton Suite
  • Deluxe Canton Tower River View Twin Room

    Room amenities

    • River view
    • Sleeps 3
    • 2 Twin Beds
    More detailsDeluxe Canton Tower River View Twin Room
  • Carlton City View Suite

    Room amenities

    • 1615 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsCarlton City View Suite
  • Deluxe Opera View King Room

    5/5 guest room rating

    Room amenities

    • 538 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Opera View King Room
  • Executive Club Canton Tower River View Suite

    Room amenities

    • 1076 sq ft
    • River view
    • Sleeps 2
    • 1 Double Bed
    More detailsExecutive Club Canton Tower River View Suite
  • Executive Club City View Suite

    Room amenities

    • 1076 sq ft
    • City view
    • Sleeps 3
    • 1 Double Bed
    More detailsExecutive Club City View Suite
  • Premium Opera View King Room

    Room amenities

    • 538 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsPremium Opera View King Room
  • Deluxe City View King Room

    4.5/5 guest room rating

    Room amenities

    • 538 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe City View King Room
  • Premium Canton Tower River View Room

    5/5 guest room rating

    Room amenities

    • 538 sq ft
    • River view
    • Sleeps 3
    • 1 Double Bed
    More detailsPremium Canton Tower River View Room
  • Deluxe Twin Room

    Room amenities

    • Sleeps 3
    • 2 Twin Beds
    More detailsDeluxe Twin Room
  • Executive Canton Tower River View Suite

    Room amenities

    • River view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Canton Tower River View Suite
  • Premium Opera View Twin Room

    Room amenities

    • City view
    • Sleeps 3
    • 2 Twin Beds
    More detailsPremium Opera View Twin Room
  • Deluxe Canton Tower River View King Room

    5/5 guest room rating

    Room amenities

    • 538 sq ft
    • River view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Canton Tower River View King Room
  • Premium Twin Room

    Room amenities

    • 538 sq ft
    • City view
    • Sleeps 2
    • 2 Twin Beds
    More detailsPremium Twin Room
  • Deluxe Opera View Twin Room

    Room amenities

    • City view
    • Sleeps 3
    • 2 Twin Beds
    More detailsDeluxe Opera View Twin Room
  • Deluxe King Room

    4.5/5 guest room rating

    Room amenities

    • 538 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe King Room
  • Club City View King Room

    5/5 guest room rating

    Room amenities

    • 538 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsClub City View King Room
  • Premium King Room

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsPremium King Room
  • Club City View Twin Room

    Room amenities

    • City view
    • Sleeps 3
    • 1 Double Bed
    More detailsClub City View Twin Room
  • Executive City View Suite

    5/5 guest room rating

    Room amenities

    • 1076 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive City View Suite
  • Club Canton Tower River View Room

    5/5 guest room rating

    Room amenities

    • 538 sq ft
    • River view
    • Sleeps 3
    • 1 King Bed
    More detailsClub Canton Tower River View Room
  • Deluxe City View Twin Room

    Room amenities

    • City view
    • Sleeps 3
    • 2 Twin Beds
    More detailsDeluxe City View Twin Room

About this area

Guangzhou

Located in Guangzhou's Tianhe neighborhood, The Ritz-Carlton, Guangzhou is in the business district and near a metro station. Beijing Road Pedestrian Street and Taikoo Hui are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Chimelong Paradise and Chimelong Water Park. Looking to enjoy an event or a game while in town? See what's happening at Tianhe Stadium or Guangdong Olympic Stadium.
Popular Location

What's nearby

  • Guangzhou Library - 1 min walk
  • Flower City Square - 10 min walk
  • Guangdong Museum - 12 min walk
  • Guangzhou Opera House - 17 min walk
  • Canton Tower - 7 min drive

Getting around

  • Guangzhou Railway Station - 9 min drive
  • Liede Station - 10 min walk
  • AirportBaiyun Intl. Airport (CAN) - 30 min drive

Restaurants

  • FOODS — 1 min walk
  • Lai Heen — 1 min walk
  • Caffe Mondo — 7 min walk
  • The Happy Monk — 10 min walk
  • Hooley's Irish Pub and Restaurant — 10 min walk
View in a map

About this property

The Ritz-Carlton, Guangzhou

Luxury Guangzhou hotel in Tianhe, near Canton Tower
This smoke-free hotel features 5 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/café are onsite. All 351 soundproofed rooms provide free WiFi, free wired Internet, and pillowtop beds. Guests can enjoy deep soaking tubs, and other standard amenities include 24-hour room service, DVD players, and LCD TVs.
The Ritz-Carlton, Guangzhou offers 351 air-conditioned accommodations with DVD players and minibars. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 37-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Ritz-Carlton Spa has 11 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitization guidelines of Commitment to Clean (Marriott)

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Onsite parking is wheelchair accessible
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 248 per person
  • 5 restaurants and 1 coffee shop/café
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • Dry cleaning service
  • DVD player
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Malay

Business services

  • Business center
  • Meeting rooms
  • Conference center (10764 square feet of space)

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Roll-in shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Down comforter
  • Free cribs/infant beds
  • Linens
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 37-inch LCD TV
  • Cable/satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per stay
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 248 per person (approximately)
  • Rollaway bed fee: CNY 350.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Guangzhou Ritz-Carlton
Ritz-Carlton Guangzhou
Ritz-Carlton Hotel Guangzhou
Ritz-Carlton Guangzhou Hotel
Ritz Carlton Hotel Guangzhou
Ritz-Carlton Guangzhou
Ritz Guangzhou
Guangzhou Ritz Carlton Hotel
The Ritz Carlton Guangzhou
The Ritz Carlton, Guangzhou
The Ritz-Carlton, Guangzhou Hotel
The Ritz-Carlton, Guangzhou Guangzhou
The Ritz-Carlton, Guangzhou Hotel Guangzhou

Frequently asked questions

Can I cancel my reservation for free at The Ritz-Carlton, Guangzhou and receive a full refund?
Yes, The Ritz-Carlton, Guangzhou offers free cancellation on select room rates, because flexibility matters! Please refer to The Ritz-Carlton, Guangzhou cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Ritz-Carlton, Guangzhou?
As of Jan 19, 2021, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Guangzhou on Jan 25, 2021 start from $147, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Ritz-Carlton, Guangzhou have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is The Ritz-Carlton, Guangzhou pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Ritz-Carlton, Guangzhou?
Self parking is free at this property.
What time is check-in at The Ritz-Carlton, Guangzhou?
Check-in is from 3 PM - midnight. After-hours check-in is not available.
What time is check-out at The Ritz-Carlton, Guangzhou?
Check-out is at noon.
Where is The Ritz-Carlton, Guangzhou located?
Located in Tianhe, this luxury hotel is 0.1 mi (0.1 km) from Guangzhou Library and within 3 mi (5 km) of Canton Tower and Taikoo Hui. Flower City Square and Guangdong Museum are also within 15 minutes. Liede Station is 10 minutes by foot and Haixinsha Station is 12 minutes.
4.4
Excellent
Rating 5 - Excellent. 132 out of 199 reviews
5 - Excellent 66%
Rating 4 - Good. 41 out of 199 reviews
4 - Good 21%
Rating 3 - Okay. 11 out of 199 reviews
3 - Okay 6%
Rating 2 - Poor. 9 out of 199 reviews
2 - Poor 5%
Rating 1 - Terrible. 6 out of 199 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

1/5 Terrible

Business traveler
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uncomfortable stay in Ritz-Carlton
So bad
Stayed 4 nights in Sep 2020

2/5 Poor

Traveled with group, Business traveler
Happy face iconLiked: Room comfort
Sad face IconDisliked: Cleanliness, property conditions & facilities
very dis
My experience was terrible and the hotel was under expectations. Everything in the hotel is outdated. And in comparison to Ritz in different city this branch would get 5/10
Stayed 4 nights in Sep 2020

4/5 Good

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, it is a pleasant stay with Ritz-Carlton
Stayed 2 nights in Jan 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Stayed 1 night in Dec 2019

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here for 2 nights. Everything is excellent. The breakfast is great.
Stayed 2 nights in Dec 2019

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