RedLevel at Gran Melia Palacio de Isora - Adults Only

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Luxury
5.0 star property
9.6

Exceptional

Serene island sanctuary with pools

Exclusive RedLevel accommodations create an intimate boutique experience within a larger luxury resort. Guests enjoy multiple pools and attentive service. Steps away, a beautiful beach and promenade await after indulging in exceptional meals at onsite restaurants.

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Red Level Junior Suite Ocean Partial View

A balcony with wicker furniture, a book, and a view of a pool and ocean.

Red Level Junior Suite Ocean Partial View

9.2 out of 10
Wonderful
(5 reviews)
  • Partial ocean view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Red Level Junior Suite Front Ocean View with Whirlpool

A balcony with a view of the ocean, a pool, and a spa area with a bathtub and a sink.

Red Level Junior Suite Front Ocean View with Whirlpool

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Red Level, Villa, Private Pool

A swimming pool with lounge chairs and umbrellas, surrounded by palm trees and a gazebo.

Red Level, Villa, Private Pool

  • Garden view
  • 4306 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Red Level Junior Suite Ocean Partial View with Whirlpool

A hotel room with a large window, a bed, a bedside table with a vase of flowers, and a view of a pool and palm trees.

Red Level Junior Suite Ocean Partial View with Whirlpool

  • Partial ocean view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Red Level Junior Suite Large Terrace with Whirlpool

A hotel room with a large bed, a view of the outdoor area, and a dining table.

Red Level Junior Suite Large Terrace with Whirlpool

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 1001 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Red Level Deluxe Ocean Partial

Premium bedding, minibar, in-room safe, blackout drapes

Red Level Deluxe Ocean Partial

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

RedLevel Deluxe Partial Ocean View With Whirlpool

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for RedLevel Junior Suite Ocean Front With Whirpool

Premium bedding, minibar, in-room safe, blackout drapes

RedLevel Junior Suite Ocean Front With Whirpool

  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Red Level Grand Suite

A balcony with a hot tub, a sofa, and a view of a resort with palm trees and buildings.

Red Level Grand Suite

  • Partial ocean view
  • 1195 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Red Level Junior Sutie

A hotel room with a large bed, a dining area with two chairs, a table, and a view of palm trees.

Red Level Junior Sutie

10.0 out of 10
Exceptional
(1 review)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Red Level Junior Suite Private Garden

A hotel courtyard with a pool, lounge chairs, and tropical plants.

Red Level Junior Suite Private Garden

  • Garden view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Red Level 2 Villas with Private Pool

A resort with a pool, lounge chairs, and thatched-roof gazebos.

Red Level 2 Villas with Private Pool

  • Garden view
  • 8611 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed
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About the neighborhood

Located in Guia de Isora, RedLevel at Gran Melia Palacio de Isora - Adults Only is on the beach. While the natural beauty of Alcala Beach and Los Gigantes Beach can be enjoyed by anyone, those looking for an activity can check out Los Gigantes Marina. Looking to enjoy an event or a game while in town? See what's happening at Tenerife Top Training or Magma Art and Congress Centre. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby. Visit our Guia de Isora travel guide
Map
Calle La Costa, s/n, Alcala, Guia de Isora, Tenerife, 38686

What's nearby

  • A coastal town with a beach, boats, and a mountainous backdrop.
    Tenerife Beaches
    10 min walk - 0.6 miles
  • La Jaquita Beach
    2 min walk - 0.1 miles
  • Alcala Beach
    3 min walk - 0.2 miles
  • Centro Cultural Alcalá
    8 min walk - 0.5 miles
  • Playa de Punta Blanca
    6 min drive - 1.7 miles

Getting around

  • Tenerife South Airport (TFS)
    41 min drive

Restaurants

  • Toni's
    10 min walk
  • 3 Raices
    10 min walk
  • Pepi Vintage
    5 min drive
  • La Gaviota Del Atlántico
    5 min drive
  • Nami
    6 min walk

About this property

RedLevel at Gran Melia Palacio de Isora - Adults Only

  • Luxury hotel near Alcala Beach
  • Located close to Los Gigantes Marina and Los Gigantes Beach, RedLevel at Gran Melia Palacio de Isora - Adults Only provides 2 poolside bars, a beach bar, and a free daily manager's reception. Active travelers can enjoy Pilates, archery, and volleyball at this hotel. Treat yourself to aromatherapy, a hot stone massage, or a body treatment at Spa by Clarins, the onsite spa. At the 9 on-site restaurants, enjoy lunch, dinner, light fare, and local and international cuisine. Yoga classes and fitness classes are offered at the 24-hour gym; RedLevel at Gran Melia Palacio de Isora - Adults Only also has a terrace, shopping on site, and a coffee shop/cafe. In addition to a garden and a hair salon, guests can connect to free in-room WiFi.
  • Other perks include:
    • 3 outdoor pools along with cabanas, sun loungers, and pool umbrellas
    • Free self parking and valet parking
    • 2 outdoor tennis courts, an electric car charging station, and express check-out
    • Express check-in, massage treatment rooms, and a gift shop
  • Room features
  • All 110 rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-compatible safes.
  • Other amenities include:
    • Designer toiletries, bidets, and hair dryers
    • 32-inch LCD TVs with premium channels
    • Wardrobes/closets, recycling, and electric kettles

All inclusive details

  • All-inclusive room rates at RedLevel at Gran Melia Palacio de Isora - Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks, and select beverages included
    • Premium alcoholic beverages included
    • In-room minibar (non-alcoholic beverages included)

Land activities

    • Fitness facilities
    • Volleyball

Lessons/classes/games

    • Aerobics
    • Yoga

Entertainment

    • Onsite entertainment and activities
    • Onsite live performances

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free covered self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking

Food and drink

  • 2 poolside bars
  • 5 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • L´Olio Trattoria & Pizza
  • La Terrasse
  • Le Bistrot Provencal
  • Nami Asian Bistro
  • Oasis Mediterranean

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 3 outdoor padel courts
  • 3 outdoor pools
  • Archery
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Library
  • Piano
  • Pilates classes
  • Segway rentals/tours
  • Shopping
  • Tennis lessons
  • TV in common areas
  • Volleyball
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,917 square feet of conference space
  • 14 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the beach
  • On the boardwalk/promenade
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Eco-friendly cleaning products used
  • Lifeguards
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite premium channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 80 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total pets

Pets cannot be left unattended

Restrictions apply; for more information contact the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: EUR 80 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does RedLevel at Gran Melia Palacio de Isora - Adults Only have a pool?

Yes, this property has 3 outdoor pools.

Is RedLevel at Gran Melia Palacio de Isora - Adults Only pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of EUR 80 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at RedLevel at Gran Melia Palacio de Isora - Adults Only?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at RedLevel at Gran Melia Palacio de Isora - Adults Only?

Check-out is at noon.

Are there all-inclusive benefits at RedLevel at Gran Melia Palacio de Isora - Adults Only?

Some rate plans available at this hotel are all-inclusive.

Where is RedLevel at Gran Melia Palacio de Isora - Adults Only located?

Located in Guia de Isora, this beachfront hotel is on the boardwalk/promenade,steps from Alcala Beach, and within 6 mi (10 km) of Los Gigantes Marina and Los Gigantes Beach.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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