RedLevel at Gran Melia Palacio de Isora - Adults Only
5.0 star property
9.6/10 Exceptional
Popular amenities
Pool
Free WiFi
Parking included
Pet friendly
All inclusive
Air conditioning
Calle La Costa, s/n, Alcala, Guia de Isora, Tenerife, 38686
Explore the area
Alcala Beach2 min walk
Playa de Punta Blanca16 min walk
Playa de Baja Larga17 min walk
Tenerife (TFS-Tenerife South)27 min drive
Room options
About this area
Guia de Isora
Located in Guia de Isora, RedLevel at Gran Melia Palacio de Isora - Adults Only is on the beach. While the natural beauty of Alcala Beach and Los Gigantes Beach can be enjoyed by anyone, those looking for an activity can check out Los Gigantes Marina.
Looking to enjoy an event or a game while in town? See what's happening at Tenerife Top Training or Estadio Antonio Domínguez Alfonso. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby. Guests appreciate the hotel's location for the nightlife.
RedLevel at Gran Melia Palacio de Isora - Adults Only
5-star luxury hotel by the ocean
Located close to Alcala Beach and Los Gigantes Marina, RedLevel at Gran Melia Palacio de Isora - Adults Only provides 2 poolside bars, a beach bar, and a free daily manager's reception. With a black sand beach, sun loungers, and beach umbrellas, this hotel is the perfect place to soak up some sun. Treat yourself to aromatherapy, a massage, or a body scrub at the onsite spa. Be sure to enjoy a meal at any of the 7 onsite restaurants, which feature local and international cuisine and a poolside location.
Pilates classes and yoga classes are offered at the gym; other things to do include volleyball. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi.
Other perks include:
3 outdoor pools and an indoor pool, with cabanas, sun loungers, and pool umbrellas
Free self parking and valet parking
2 outdoor tennis courts, an electric car charging station, and access to a nearby indoor pool
Access to a nearby health club, express check-out, and an elevator
Guest reviews speak highly of the helpful staff and location
Room features
All 110 rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-compatible safes.
Other amenities include:
Bathrooms with rainfall showers and designer toiletries
32-inch LCD TVs with premium channels
Recycling, free infant beds, and daily housekeeping
All inclusive details
All-inclusive room rates at RedLevel at Gran Melia Palacio de Isora - Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room (up to 22 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Pet fee: EUR 30 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the spa
Property is also known as
RedLevel Gran Meliá Palacio Isora Tenerife
RedLevel Gran Meliá Palacio Tenerife
RedLevel Gran Meliá Palacio Tenerife Hotel
RedLevel Gran Meliá Palacio Tenerife Hotel Isora
RedLevel Gran Meliá Palacio Isora Tenerife Hotel Guia de Isora
RedLevel Gran Meliá Palacio Isora Tenerife Hotel
RedLevel Gran Meliá Palacio Isora Tenerife Guia de Isora
RedLevel at Gran Meliá Palacio de Isora Tenerife
RedLevel Gran Meliá Palacio I
RedLevel at Gran Meliá Palacio de Isora Tenerife
RedLevel at Gran Melia Palacio de Isora Tenerife
RedLevel at Gran Melia Palacio de Isora Adults Only
RedLevel at Gran Melia Palacio de Isora - Adults Only Hotel
Frequently asked questions
Does RedLevel at Gran Melia Palacio de Isora - Adults Only have a pool?
Yes, this property has an indoor pool and 3 outdoor pools.
How much does it cost to stay at RedLevel at Gran Melia Palacio de Isora - Adults Only?
As of Feb 1, 2023, prices found for a 1-night stay for 2 adults at RedLevel at Gran Melia Palacio de Isora - Adults Only on Feb 23, 2023 start from $520.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is RedLevel at Gran Melia Palacio de Isora - Adults Only pet-friendly?
Yes, RedLevel at Gran Melia Palacio de Isora - Adults Only allows dogs (limit 1 per room) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 30 per pet, per night. Service animals are exempt from fees.
How much is parking at RedLevel at Gran Melia Palacio de Isora - Adults Only?
Self parking and valet parking are free at this property.
What time is check-in at RedLevel at Gran Melia Palacio de Isora - Adults Only?
Check-in is from 3 PM - midnight.
What time is check-out at RedLevel at Gran Melia Palacio de Isora - Adults Only?
Check-out is at noon.
Are there all-inclusive benefits at RedLevel at Gran Melia Palacio de Isora - Adults Only?
Some rate plans available at this hotel are all-inclusive.
Where is RedLevel at Gran Melia Palacio de Isora - Adults Only located?
Located in Guia de Isora, this beachfront hotel is on the boardwalk, 0.1 mi (0.2 km) from Alcala Beach, and within 6 mi (10 km) of Los Gigantes Beach and Los Gigantes Marina.
RedLevel at Gran Melia Palacio de Isora - Adults Only Reviews
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This is our second stay at the Red Level and we weren’t disappointed. The level of customer service throughout the hotel is exemplary, the grounds are immaculate, the cuisine varied and first class and the accommodation and housekeeping excellent. If I could sum this hotel up in five words - “A little bit of paradise”.
Excellent hotel - lovely staff who were extremely helpful and friendly. Plenty of choices to eat both in the complex and in the area. Really enjoyed our stay and would go back there again.
Susan
Stayed 5 nights in Mar 2022
10/10 Excellent
Karan, London
Dec 26, 2020
Liked: Cleanliness, staff & service
The incredible staff make this beautiful hotel into something truly special. Every single staff member is so lovely, friendly and will go above and beyond for you. We had a faultless stay and loved every minute. The only negative to me is the dark bedrooms and bathrooms. Couldn’t see to put on make up! But would definitely return. Gorgeous special staff and hotel
3 star not 5 star. Don’t stay!Rude staff, bad food
Manager isn’t trained, as she was told all our problems and didn’t resolve any or offer anything in return. From bad service, to rude staff, dirty rooms, bad food, it goes on and on. Shocked at how bad this hotel was (and only due to the staff)
The views, buildings and pools are incredible, but mean nothing with such bad staff. And a manager that is unable to do her job!
Do not stay!
This is our ‘go to’ place for winter and autumn breaks and look forward to returning each year because of the RedLevel concept. There have been subtle changes over the last 5 years, not all for the good, as the accountants seem to have forgotten
Excellent property and very tranquil in January. No noise anywhere, very peaceful and very relaxing - probably because the kids are all at school! There are sections for adults only which we stuck to as well. The on site SPA is great too with plenty of treatments available too. The vegetarian options need to be reviewed and added to as well but we were only there for 2 nights so it was sufficient. You will need to pack long sleeve shirts, trousers and shoes to dine in a couple of the on-site restaurants which we were not expecting but enjoyed the food in the other restaurants that we dined in. it was 24C during the day but the nights are cold, so jumpers and jackets are a must. Really enjoyed our stay and would definitely go back again.
Just returned from a lovely break at the property. Disappointed that the spa wasn’t open during our stay also the Red Level breakfast was limited so we preferred the choice at Pangea. The Red level lounge was also disappointing the coffee machine was not working most of the time. On the plus side the staff at the open bar were very attentive.