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RedLevel at Gran Melia Palacio de Isora - Tenerife

Star Rating
5 out of 5

Photo gallery

Featured image
Outdoor pool
View from Room
View from Room
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.8 out of 5 Exceptional
358 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
Pet Friendly
Air Conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • -hour vacancy between guest room stays

Map

Calle La Costa, s/n, Alcala, Guia de Isora, Tenerife

Explore the area

Popular LocationArena Beach8 min drive
Popular LocationOasis Los Gigantes Public Pool9 min drive
Popular LocationLos Gigantes Marina9 min drive
AirportTenerife (TFS-Tenerife South)27 min drive

Choose dates to view prices

  • Red Level, Deluxe Room

    Photos of Red Level, Deluxe Room

    4.7/5 guest room rating

    Room amenities

    • 527 sq ft
    • Resort view
    • Sleeps 2
    • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
    More detailsRed Level, Deluxe Room

  • Red Level, Deluxe Room, Partial Ocean View

    Photos of Red Level, Deluxe Room, Partial Ocean View

    4.7/5 guest room rating

    Room amenities

    • 527 sq ft
    • Partial ocean view
    • Sleeps 2
    • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
    More detailsRed Level, Deluxe Room, Partial Ocean View

  • Red Level Lounge Access Deluxe Frontal Ocean View with Whirlpool

    Photos of Red Level Lounge Access Deluxe Frontal Ocean View with Whirlpool

    4.3/5 guest room rating

    Room amenities

    • 527 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
    More detailsRed Level Lounge Access Deluxe Frontal Ocean View with Whirlpool

  • Red Level, Villa, Sea View, Garden Area

    Photos of Red Level, Villa, Sea View, Garden Area

    5/5 guest room rating

    Room amenities

    • 1292 sq ft
    • Sea view
    • Sleeps 2
    • 1 King Bed and 1 Double Sofa Bed
    More detailsRed Level, Villa, Sea View, Garden Area

  • Red Level Lounge Access Deluxe Partial Ocean View with Whirlpool

    Photos of Red Level Lounge Access Deluxe Partial Ocean View with Whirlpool

    4.8/5 guest room rating

    Room amenities

    • 527 sq ft
    • Partial ocean view
    • Sleeps 2
    • 1 King Bed and 1 Double Sofa Bed
    More detailsRed Level Lounge Access Deluxe Partial Ocean View with Whirlpool

  • Red Level Deluxe Large Terrace with Whirlpool

    Photos of Red Level Deluxe Large Terrace with Whirlpool

    5/5 guest room rating

    Room amenities

    • 527 sq ft
    • Sleeps 2
    • 1 King Bed and 1 Double Sofa Bed
    More detailsRed Level Deluxe Large Terrace with Whirlpool

About this area

Guia de Isora

Located in Guia de Isora, RedLevel at Gran Melia Palacio de Isora - Tenerife is on the beach. While the natural beauty of Alcala Beach and Los Gigantes Beach can be enjoyed by anyone, those looking for an activity can check out Los Gigantes Marina. Aqualand Costa Adeje and Siam Park are also worth visiting. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby. Our guests appreciate the hotel's location for the nightlife.
Visit our Guia de Isora travel guide
Map
View in a map
Popular Location

What's nearby

  • Arena Beach - 8 min drive
  • Oasis Los Gigantes Public Pool - 9 min drive
  • Los Gigantes Marina - 9 min drive
  • Playa de Abama - 9 min drive
  • Los Gigantes Beach - 15 min drive

Getting around

  • AirportTenerife South Airport (TFS) - 27 min drive

Restaurants

  • La Terrace — 1 min walk
  • Liquid Garden Pool&Lounge — 1 min walk
  • El Rincón de la Barriga — 9 min walk
  • Sun Bean — 9 min walk
  • Heladeria Opera — 5 min drive

About this property

RedLevel at Gran Melia Palacio de Isora - Tenerife

Elegant adults-only hotel on the beach
Catch some rays at the beach or spend the day relaxing at RedLevel at Gran Melia Palacio de Isora - Tenerife's full-service spa. Then enjoy a meal at one of the hotel's 6 restaurants. All 110 rooms feature thoughtful touches like espresso makers and pillow menus, plus free WiFi and LCD TVs with satellite channels. Other amenities available to guests include iPod docks, sofa beds, and 24-hour room service.
RedLevel at Gran Melia Palacio de Isora - Tenerife offers 110 accommodations with iPod docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include outdoor tennis courts, a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa by Clarins has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows regional sanitization guidelines of No
Follows standard sanitization guidelines of Stay Safe with Meli� (Meli�)

Social distancing

Contactless check-in
Protective shields in place at main contact areas
Guest rooms kept vacant for No between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free valet parking
  • Free nearby parking

Food and drink

  • Free buffet breakfast available daily 8 AM–11 AM
  • 6 restaurants and 1 coffee shop/café
  • 2 poolside bars, 1 beach bar and 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 3 outdoor pools
  • 2 outdoor tennis courts
  • Aerobics classes
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Sauna
  • Segway rentals/tours
  • Shopping
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Sofa bed

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Business services

  • 14 meeting rooms
  • Business center
  • Computer station
  • Conference space (12917 square feet)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • 32-inch LCD TV
  • iPod dock
  • Premium channels
  • Satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Dogs only
1 per room (up to 22 lbs)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: EUR 30 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

RedLevel Gran Meliá Palacio Isora Tenerife
RedLevel Gran Meliá Palacio Tenerife
RedLevel Gran Meliá Palacio Tenerife Hotel
RedLevel Gran Meliá Palacio Tenerife Hotel Isora
RedLevel Gran Meliá Palacio Isora Tenerife Hotel Guia de Isora
RedLevel Gran Meliá Palacio Isora Tenerife Hotel
RedLevel Gran Meliá Palacio Isora Tenerife Guia de Isora
RedLevel at Gran Meliá Palacio de Isora Tenerife
RedLevel Gran Meliá Palacio I

Frequently asked questions

Can I cancel my reservation for free at RedLevel at Gran Melia Palacio de Isora - Tenerife and receive a full refund?
Yes, RedLevel at Gran Melia Palacio de Isora - Tenerife offers free cancellation on select room rates, because flexibility matters! Please refer to RedLevel at Gran Melia Palacio de Isora - Tenerife cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at RedLevel at Gran Melia Palacio de Isora - Tenerife?
As of Sep 22, 2020, prices found for a 1-night stay for 2 adults at RedLevel at Gran Melia Palacio de Isora - Tenerife on Sep 30, 2020 start from $246, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does RedLevel at Gran Melia Palacio de Isora - Tenerife have a pool?
Yes, this property has an indoor pool and 3 outdoor pools.
Is RedLevel at Gran Melia Palacio de Isora - Tenerife pet-friendly?
Yes, RedLevel at Gran Melia Palacio de Isora - Tenerife allows dogs (limit 1 per room) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 30 per pet, per night.
How much is parking at RedLevel at Gran Melia Palacio de Isora - Tenerife?
Self parking and valet parking are free at this property; nearby parking is also free.
What time is check-in at RedLevel at Gran Melia Palacio de Isora - Tenerife?
Check-in is from 3 PM–midnight.
What time is check-out at RedLevel at Gran Melia Palacio de Isora - Tenerife?
Check-out is at noon.
Where is RedLevel at Gran Melia Palacio de Isora - Tenerife located?
Located in Guia de Isora, this beachfront hotel is on the boardwalk, 0.1 mi (0.2 km) from Alcala Beach, and within 6 mi (10 km) of Los Gigantes Marina and Los Gigantes Beach.
4.8
Exceptional
358 reviews
5 - Excellent
289
4 - Good
58
3 - Okay
8
2 - Poor
2
1 - Terrible
1

4.8/5

Cleanliness

4.8/5

Staff & service

4.7/5

Amenities

4.8/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our ‘go to’ place for winter and autumn breaks and look forward to returning each year because of the RedLevel concept. There have been subtle changes over the last 5 years, not all for the good, as the accountants seem to have forgotten
Stayed 5 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff, great facilities and nothing was too much trouble.
Stayed 5 nights in Feb 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and very tranquil in January. No noise anywhere, very peaceful and very relaxing - probably because the kids are all at school! There are sections for adults only which we stuck to as well. The on site SPA is great too with plenty of treatments available too. The vegetarian options need to be reviewed and added to as well but we were only there for 2 nights so it was sufficient. You will need to pack long sleeve shirts, trousers and shoes to dine in a couple of the on-site restaurants which we were not expecting but enjoyed the food in the other restaurants that we dined in. it was 24C during the day but the nights are cold, so jumpers and jackets are a must. Really enjoyed our stay and would definitely go back again.
Stayed 2 nights in Jan 2020

4/5 Good

Happy face iconLiked: Staff & service, amenities
Stayed 7 nights in Nov 2019

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Just returned from a lovely break at the property. Disappointed that the spa wasn’t open during our stay also the Red Level breakfast was limited so we preferred the choice at Pangea. The Red level lounge was also disappointing the coffee machine was not working most of the time. On the plus side the staff at the open bar were very attentive.
Stayed 5 nights in Nov 2019

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