Upon arrival we opened the balcony door (no lock on door) only to find the railing to be wrapped in blue plastic, ropes and cables hanging down leading to scaffolding. The owner failed to disclose that building maintenance (prepping the building to be painted/painting) was ongoing. When we called to ask her about it she became defensive and said “I cannot keep up with everything that goes on down there; what do you want me to do? Come down there and make them stop”? She said we should’ve done our research before driving all the way down there. We did do our research. There were several other condos that said “ongoing renovations”. We avoided those condos for that reason. Once again she FAILED to disclose that the building was being prepped for painting etc. Also, the front door would barely latch and that was a safety concern for us. She then said there is no crime here, this is Gulf Shores not Nashville (we are from the Nashville area). We were unable to sit on the balcony in peace as there was scaffolding, ropes and cables hanging in front of our balcony the entire time. Along with paint chips, dust and small pieces of debris falling constantly. At times workers were looking right at us, and at one point jumped on the balcony with us. We were awoken by the workers pounding on the building and the sounds of their power tools every morning right outside our window. Additionally, the condo could’ve been cleaner, we were unable to use the master shower due to the filthy tub and shower curtain. There were hairs everywhere on the floors. Bottom line is we picked this condo because it had excellent reviews. I’m not sure how she achieved that. She had the worst attitude she did not care one bit about what was happening and she basically told me so. When I told her I was unhappy with the rental she just said “okay”. She was so rude, patronizing, unprofessional and hateful. She offered no alternatives or resolution (other than to chill that we had beautiful weather). I text her when we left the condo as instructed. She didn’t even have the common courtesy to say thank you. This is our fifth year coming to Gulf Shores and we have never had an experience like this! I would absolutely NOT recommend this condo largely due to the owner. It was a horrible experience and our entire trip was ruined!