Hackett Castle Tours

The bar and atmosphere were amazing! This hotel was super busy with tour buses and big groups coming through. The food is great and the service excellent! The building is old and needs updated badly. The room showed signs of being very old and not professionally maintained. Faucets leaked, carpet old, bathroom tub left a lot to be desired. Overall I would stay there again, very family friendly. Just understand it is an older hotel.

The hotel itself is very clean and upscale, and the room was better than expected for the price. Just about every staff member we interacted with from reception to maid services to breakfast hall was incredibly helpful, friendly, and professional. The bed was quite comfortable and larger than other king beds in Ireland (seemed closer to an American king size). Easy access to the Atlantic coast, Cliffs of Moher, Poulnabrone dolmen, Bunratty Castle & Folk Park, Craggaunowen, etc. Would absolutely stay there again.

The hotel was extremely busy which led to service being poor. There was a wedding the night we stayed which led to an obscene amount of noise, and not ideal since we were catching an 8 hour flight next day. Room cleanliness was okay, hairdryer did not work. The main public areas of the bar, restaurant were not very clean. Public bathrooms were also not clean but highly likely due to the high traffic.