This suite was spacious and comfortable. The bathroom, shower specifically, had mildew and black mould which should be addressed. While they have parking, it should be clearer that it's offsite down the street. The check in process and subsequent interactions with front desk staff was impersonal and brusque. The hospitality industry is about being welcoming and supporting guests to feel comfortable while away from home - I'd encourage the front desk to seek ways to make the experience for guests warmer. I should have skipped the front desk and exclusively used the app.
