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Holiday Inn Burlington Hotel & Conference Centre, an IHG Hotel

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Indoor pool
Indoor pool
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Overview of Holiday Inn Burlington Hotel & Conference Centre, an IHG Hotel

Holiday Inn Burlington Hotel & Conference Centre, an IHG Hotel

3.5 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
3063 South Service Rd, Burlington, ON, L7N3E9

Explore the area

  • Popular LocationMcMaster University18 min drive
  • Popular LocationAlbion Falls19 min drive
  • Popular LocationMohawk College20 min drive
  • AirportHamilton, ON (YHM-John C. Munro Hamilton Intl.)25 min drive

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About this area

Burlington

Located in Burlington, Holiday Inn Burlington Hotel & Conference Centre, an IHG Hotel is in the business district and near a train station. Lil' Monkeys and Amazing Adventures Playland are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Hamilton Museum of Steam & Technology National Historic Site and Glen Abbey Golf Course. Traveling with kids? Consider Adventure Village and HMCS Haida National Historic Site. Discover the area's water adventures with sailing nearby, or enjoy the great outdoors with hiking/biking trails.
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Map

What's nearby

  • Amazing Adventures Playland - 3 min drive
  • Burlington City Hall - 8 min drive
  • McMaster University - 18 min drive
  • Albion Falls - 19 min drive
  • Mohawk College - 20 min drive

Getting around

  • Burlington Station - 3 min drive
  • John C. Munro Hamilton Intl. Airport (YHM) - 25 min drive

Restaurants

  • Alloro — 1 min walk
  • Pizza Hut Express — 1 min walk
  • Tucker's Marketplace — 2 min walk
  • The Keg Steakhouse + Bar - Burlington — 6 min walk
  • Jack Astor's — 6 min walk

About this property

Holiday Inn Burlington Hotel & Conference Centre, an IHG Hotel

Family-friendly hotel with restaurant and indoor pool
This smoke-free hotel features a restaurant, an indoor pool, and a fitness center. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a bar/lounge, a spa tub, and a sauna are onsite. All 237 rooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and comforts like pillowtop beds and pillow menus. Guests will also find MP3 docks, refrigerators, and microwaves.
Holiday Inn Burlington Hotel & Conference Centre, an IHG Hotel offers 237 accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters. A pillow menu is available. 32-inch flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: CAD 15 per person
  • 1 restaurant
  • 1 bar
  • Free reception (select days)
  • Room service available

Things to do

  • Arcade/game room
  • Fitness center
  • Indoor pool
  • Sauna
  • Spa tub

Family friendly

  • Arcade/game room
  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Languages spoken

  • Dutch
  • English
  • French
  • Portuguese
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center (30000 square feet of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - 1:00 AM
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CAD 50.00
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 26 2020 to August 14 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Daily housekeeping
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Sauna
  • Spa tub
  • Swimming pool
  • Tennis courts

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 4 children stay free when using existing bedding
Rollaway/extra beds are available for CAD 15.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 15 per person (approximately)
  • Late check-out fee: CAD 50.00 (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Burlington Holiday Inn
Holiday Inn Burlington
Holiday Inn Burlington Hotel
Holiday Inn Express Hotel And Suites Burlington South
Holiday Inn Express South Burlington
Holiday Inn South Burlington
Holiday Inn Burlington Hotel & Conference Centre Ontario
Burlington Hotel And Conference Centre
Holiday Inn Burlington Hotel Conference Centre

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 273 out of 877 reviews
5 - Excellent 31%
Rating 4 - Good. 374 out of 877 reviews
4 - Good 43%
Rating 3 - Okay. 142 out of 877 reviews
3 - Okay 16%
Rating 2 - Poor. 55 out of 877 reviews
2 - Poor 6%
Rating 1 - Terrible. 33 out of 877 reviews
1 - Terrible 4%

4.1/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Rooms are very spacious and it includes a nice bending machine area downstairs in lobby
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quite and spacious its very discreet, will definitely return to this hotel.
Stayed 2 nights in Jul 2021

5/5 Excellent

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good fast and easy
Stayed 1 night in Jul 2021

2/5 Poor

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room wasn’t clean. How I know is because I found money under both beds. The building is in disrepair The shower whistled, nothing to write on or with Tv didn’t work properly No fan in the bathroom
Stayed 1 night in Jul 2021

4/5 Good

Business traveler
Liked: Cleanliness
No issues
Stayed 1 night in Jun 2021