Title: Zen Reviews, Deals & Photos 2026 - Expedia

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# Zen

Travelers find attentive staff ready to help at this comfortable retreat with a welcoming bar, convenient dry cleaning services, and expert tour assistance

## Photo gallery for Zen

![Lobby - Zen (HANOI)](https://images.trvl-media.com/lodging/4000000/3090000/3084800/3084757/3ea9e059.jpg?impolicy=resizecrop&rw=598&ra=fit)

![Combined shower/tub, free toiletries, hair dryer, slippers - Zen (HANOI)](https://images.trvl-media.com/lodging/4000000/3090000/3084800/3084757/1a3d1f12.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Minibar, in-room safe, desk, soundproofing - Zen (HANOI)](https://images.trvl-media.com/lodging/4000000/3090000/3084800/3084757/f8f529ad.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Property entrance - Zen (HANOI)](https://images.trvl-media.com/lodging/4000000/3090000/3084800/3084757/efc9aace.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Minibar, in-room safe, desk, soundproofing - Zen (HANOI)](https://images.trvl-media.com/lodging/4000000/3090000/3084800/3084757/9f74882a.jpg?impolicy=resizecrop&rw=297&ra=fit)

- Overview
- Rooms
- Location
- Policies

Located in Ba Dinh's center, Zen Hotel greets guests with breakfast options and a cozy bar and restaurant. Visitors appreciate the in-room WiFi, helpful porter and front-desk staff, and practical luggage storage that makes exploring the area easier.

## Reviews

5.0

## Popular amenities

- Breakfast included
- Free WiFi
- Restaurant
- Air conditioning
- Business services
- Bar

## Check prices for these days

[Tonight

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[Tomorrow

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[This weekend

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[Next weekend

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## Room options

### View all photos for Superior Room, 1 Double or 2 Twin Beds

![Superior Room, 1 Double or 2 Twin Beds | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/4000000/3090000/3084800/3084757/be49a5aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Superior Room, 1 Double or 2 Twin Beds

### Highlights

Soundproofed

Air conditioning

Refrigerator

LCD TV

Shower/tub combination

Hair dryer

Private bathroom

Coffee/tea maker

- 215 sq ft
- Sleeps 3

### View all photos for Deluxe Room, 1 Double or 2 Twin Beds

![Deluxe Room, 1 Double or 2 Twin Beds | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/4000000/3090000/3084800/3084757/295f1c6d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Deluxe Room, 1 Double or 2 Twin Beds

### Highlights

Soundproofed

Air conditioning

Refrigerator

LCD TV

Shower/tub combination

Hair dryer

Private bathroom

Coffee/tea maker

- 301 sq ft
- Sleeps 4

### View all photos for Suite

![Suite | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/4000000/3090000/3084800/3084757/1ec4d6b4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Suite

### Highlights

Soundproofed

Air conditioning

Refrigerator

LCD TV

Shower/tub combination

Hair dryer

Private bathroom

Coffee/tea maker

- City view
- 377 sq ft
- Sleeps 4

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Total with taxes and fees

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Total with taxes and fees

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#### Sheraton Hanoi West

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- Pool
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Wonderful

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$136 total

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Total with taxes and fees

[](https://www.expedia.com/Hanoi-Hotels-Sheraton-Hanoi-West.h3918847.Hotel-Information?chkin=2026-3-15&chkout=2026-3-16&rm1=a2&regionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=98b5d4a4-f233-45ed-ad9b-f5fbf2edde68&top_cur=USD)

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## About the neighborhood

Located in Hanoi, Zen is in the city center. Dong Xuan Market and Hanoi Old Town Night Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Hanoi Botanical Garden and Food Street Tong Duy Tan are also worth visiting. [Visit our Hanoi travel guide](https://www.expedia.com/Hanoi.dx1428)

![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.04273%2C105.84336&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=t9zwvXl9VdfaVge2aXer3XRzevc=)

43 QUAN THANH STR., BA DINH DISTRICT,43, HANOI, HAN

### What's nearby

- ![Beautiful pagoda in Hanoi... possible to walk but recommend to have a motorbike take you as it’s just outside of the main city area and easy to rent or hail someone to take you. Worth the views!](https://images.trvl-media.com/place/3000664655/acb7abd2-59b5-4d09-9a2c-ae42b8c1dcd4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
West Lake  
3 min walk \- 0.2 miles
- ![Dong Xuan Market showing interior views and markets](https://images.trvl-media.com/place/6153506/1816335b-f886-4069-8859-931ae843b8e2.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Dong Xuan Market  
12 min walk \- 0.7 miles
- ![Ho Chi Minh Mausoleum which includes a monument and a park](https://images.trvl-media.com/place/6115776/68e6e501-d2a8-4ae0-ba72-dcd5aa58542f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Ho Chi Minh Mausoleum  
15 min walk \- 0.8 miles
- ![Evening view in Hanoi, Vietnam](https://images.trvl-media.com/place/553248635710297789/b891eada-0080-42b7-8bc8-07ed47f30e15.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Hanoi Old Town Night Market  
18 min walk \- 1.0 mile
- ![Hoan Kiem Lake showing a monument, heritage architecture and a lake or waterhole](https://images.trvl-media.com/place/6115806/5a1c3479-7127-49e6-a722-5e42eb90e3c6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Hoan Kiem Lake  
20 min walk \- 1.1 miles

### Getting around

- Hanoi Long Bien Station  
6 min drive
- Noi Bai Intl. Airport (HAN)  
33 min drive

### Restaurants

- Phở Bò Yến  
2 min walk
- Phở Gà Tiến  
3 min walk
- Phở Yến  
3 min walk
- Sơn Dương Quán  
3 min walk
- Bia Hơi 99  
3 min walk

## About this property

### Zen

Hotel near Hanoi Old Town Night Market

Located close to Dong Xuan Market, Zen provides free breakfast, dry cleaning/laundry services, and a bar. In addition to a business center and a restaurant, guests can connect to free in-room WiFi. 

Other perks at this hotel include:

- A roundtrip airport shuttle (surcharge), a 24-hour front desk, and an elevator
- Tour/ticket assistance, a front-desk safe, and 1 meeting room
- Luggage storage, smoke-free premises, and a porter/bellhop

Room features

All guestrooms at Zen boast thoughtful touches such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes. 

Extra conveniences in all rooms include: 

- Bathrooms with shower/tub combinations and free toiletries
- 32-inch LCD TVs with premium channels
- Refrigerators, coffee/tea makers, and daily housekeeping

## Similar properties

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### L'Heritage Premium Hanoi Central

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![Lobby sitting area](https://images.trvl-media.com/lodging/5000000/4980000/4974100/4974097/0393da2c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

### Royal Gate Hotel

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![Reception](https://images.trvl-media.com/lodging/119000000/118670000/118661800/118661704/7c730543.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

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![Deluxe Double Room | View from room](https://images.trvl-media.com/lodging/112000000/111470000/111462000/111461924/bb6d9e1a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

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![Garden view](https://images.trvl-media.com/lodging/108000000/107960000/107958700/107958668/e29762bb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

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![Front of property](https://images.trvl-media.com/lodging/89000000/88980000/88975500/88975422/5e2296ee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

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## Property amenities

### Internet

- Available in all rooms: Free WiFi and wired internet
- Available in some public areas: Free WiFi and wired internet

### Parking and transportation

- Roundtrip airport shuttle (surcharge) at scheduled times
- Train station pick-up shuttle (surcharge)

### Food and drink

- Free breakfast available
- A bar/lounge
- A restaurant

### Family friendly

- In-room refrigerator
- Rollaway/extra bed (surcharge)
- Soundproofed rooms

### Conveniences

- 24-hour front desk
- Luggage storage
- Safe at front desk

### Guest services

- Dry cleaning/laundry service
- Housekeeping (daily)
- Porter/bellhop
- Tour and ticket assistance

### Business services

- Business center
- Meeting room

### Accessibility

- Elevator

### More

- 1 building
- 7 floors
- Built in 2010
- Smoking not allowed

## Room amenities

### Bedroom

- Rollaway/extra bed (surcharge)

### Bathroom

- Free toiletries
- Hair dryer
- Private bathroom
- Shower/bathtub combination
- Slippers

### Entertainment

- 32-inch LCD TV with premium cable channels

### Food and drink

- 24-hour room service
- Coffee/tea maker
- Minibar
- Refrigerator

### More

- Air conditioning
- Desk
- Iron/ironing board on request
- Phone
- Safe
- Soundproofed rooms

## Policies

### Check-in

Check-in time starts at 2 PM

### Check-out

Check-out before noon

### Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

### Access methods

Staffed front desk

### Children and extra beds

Children are welcome

Rollaway/extra beds are available for VND 210000 per night

### Property payment types

## Important information

### Optional extras

- Airport shuttle fee: VND 420000 per vehicle (one way)
- Rollaway bed fee: VND 210000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. 

### You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

### Property is also known as

Zen Hanoi

Zen Hotel Hanoi

Zen Hotel

Zen HANOI

Zen Hotel HANOI

## Frequently asked questions

### What time is check-in at Zen?

### What time is check-out at Zen?

### Does Zen provide a shuttle to the airport?

### Where is Zen located?

## Have a question?

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## Reviews

## Zen Reviews

5.0

All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines)

### 5.8

Cleanliness

### 2.0

Location

### 6.0

Staff & service

### 4.0

Property conditions & facilities

10 - Excellent

2

8 - Good

0

6 - Okay

0

4 - Poor

1

2 - Terrible

3

## Reviews

### 4/10 Poor

#### andrew

Nov 23, 2013

Disliked: Property conditions & facilities

#### Photos from the website is different

1) hotel address given is wrong 2) photos soon on the website from the real is so much different

##### andrew

### 2/10 Terrible

#### Verified traveler

Oct 8, 2013

Disliked: Cleanliness, property conditions & facilities, room comfort

#### zentral, aber heruntergekommen, schreckliches Früh

es ist alles alt und ungepflegt, zum Glück waren wir nur eine Nacht.

##### Verified traveler

### 10/10 Excellent

#### Verified traveler

Apr 7, 2013

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Family hotel

It's a family hotel, but it would be better if a simple English can be spoken.

##### Verified traveler

### 2/10 Terrible

#### 出張者, 日本

Mar 24, 2013

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### バックパッカー向き

サービスと清潔感を求めない人はいいでしょう。ホテルは古いです。インターネットも不安定です。Wi-Fiは繋がりませんでした。画像とはかなりギャップがあります。私はリピートはいたしません。

##### 出張者

### 2/10 Terrible

#### Isa

Feb 19, 2013

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Pub mensongère

J'ai voyagé pendant quinze jours au vietnam, et de tous les hôtels que j'ai choisi, c'est le premier que je recommanderais pas du tout. Les Photos présentées n'ont rien à voir avec la chambre que l'on m'a donné qui était sale et humide. La salle de bain est inexistante, la douche se trouve au dessus des toilettes. L'Internet ne fonctionne pas et je ne parle pas du petit déjeuner situé dans un restaurant crasseux au dernier étage...!!! À éviter

##### Isa

### 10/10 Excellent

#### Verified traveler

Oct 16, 2009

Liked: Cleanliness, staff & service, room comfort

#### Great holiday!

Stayed in the hotel for close to a week and I must say that the service is great! The staff are attentive and very friendly, always willing to help. For the price, Zen Hotel offers a very good deal with comfortable bed, nice room (I stayed in a suite room, with toiletries all provided for), and good breakfast. House-keeping is done daily. The hotel location is also great considering that it is only a very short walk to Hoan Kiem Lake (the lake is not very big, and many attractions are located near the lake). I saw the location of the hotel somewhere in one of the internet booking sites and was pleasantly surprised when I reached there - the hotel location was actually much more accessible than shown on the map. The hotel provided me with a good starting point to visit the rest of the city and the Old Quarters, which is also a short walk away (the busy Hang Gai, Hang... shopping areas are close by). Even Church Street is very much within walking distance ( > 15-30 mins), and the city is best explored on foot. Advise: Get a room away from the streets if possible. Streets in Hanoi are noisy as early as 5am with all the honks blaring in the streets. Other than the locals, most tourists will find the noise quite unbearable and advisable to get an inside room even if they say that the rooms are quiet (by their standards). Highly recommended!

##### Verified traveler