Veikkaus Arena Tours

We stayed for 4 nights for the marathon and wanted a place to make food etc so it was a good fit. I think really you’d stay two nights max as there are no fresh towels or room turn down and coffee/tea didn’t get refilled. I did ask the AI bot thing but it didn’t deliver. That’s the annoying thing. There’s no person really to speak to whilst you’re there. Needs a sink in the room kitchenette. But it’s cheap and cheerful. A good concept that when working well is great. But often we found lots of dirty dishes in sinks left by guests. Some older guys were asleep on sofas on communal area in the evening so not inviting. Bins in room way too small. So for two cheap nights, fine. But not for longer.

The hotel kept cancelling our reservation. We had to contact them every day to get a new check in code. The last day they canceled our reservation altogether. We had to deal with AI to make contact. Then they would forward a new code. However my phone was low on battery and if I could not contact them we would be locked out with our luggage still inside. Our aircon had a blocked drain and leaked onto the floor. I had to turn off the power. I would never recommend this cost saving way the company adopted. I could have booked accommodation with a physical person to deal with in reception for the same price. I would then have someone to help with our problems.

Nous avons beaucoup apprécié la proximité pour visiter Helsinki. L'endroit était accueillant, tranquille et propre. La cuisine était bien équipée et les indications claires. Les réponses ont été obtenues rapidement lorsque nous avons eu des questionnements pour activer le laveuse.