Find hotels in Hejsager Strand, Haderslev

"I would not recommend Hotel Østersø. We arrived in Aabenraa for a 4-night stay for 4 guests in 2 rooms, costing nearly $900, and the property was nothing like what we expected from a functioning hotel. The building looked abandoned and poorly maintained, with broken glass near the front entrance/parking area. It did not feel safe or suitable for guests. There appeared to be no other customers there, and the property lacked basic hotel facilities and atmosphere. The condition of the building made us extremely uncomfortable, especially since we were traveling as a group and expected a clean, safe place to stay. This was not a normal situation where we simply changed our minds; we could not reasonably stay somewhere that felt unsafe and neglected. We immediately contacted Expedia for help and a refund, but the hotel refused to waive the cancellation policy. In my opinion, a cancellation policy should not apply when the accommodation itself is unsafe, not properly maintained, and not provided as advertised. This experience caused major stress, wasted time, and left us scrambling to find another place to stay. Guests deserve honest listings and safe accommodations. Based on what we experienced, I would strongly avoid this hotel."

"Welcoming staff, clean room and very good service. Breakfast Danish style fresh an local produce. Altogether good value for money."

"Polite staff. Very basic hotel."

"The room was very clean and the staff were exceptionally courteous and friendly throughout my stay. The room itself was a bit on the small side, and the walls between rooms are quite thin, so you can hear your neighbors. Breakfast was okay but fairly basic, nothing particularly memorable. Overall, I found the hotel somewhat overpriced, but it seems to be one of the better options available when staying in Aabenraa."

"Good place. Good service. "

"Very friendly owner(s), clean and somewhat spacious room. Very quiet area. Property was great, but a word to the wise: there is nowhere in town to get a coffee or something for breakfast. Bring your own, there is a fridge and a water kettle. (I know that breakfast is not included; I just was not prepared that there was nowhere in town to get some.) "

"A very nice hotel, lovely breakfast and friendly staff. Beautiful location."

"Staff were lovely in this historic hotel in an historic city. Thank you! "