They want you to judge this book by the cover
Posted Feb 27, 2015 on Hotels
The lobby was spectacular unfortunately that was all that was spectacular. Our room was very dated, other than the flat panel tv it was old. We were treated to a dirty pair of boxers from a previous guest next to the couch. The toilet ran all night the first night about every 5 minutes. The next day when we told the front desk about the boxers and toilet they removed the garment and assured us they fixed the running toilet. That evening the toilet did not run every 5 minutes it ran every 3. Awful, when we were getting ready the following morning to check out the toilet flooded the bathroom floor. I got out of the shower and closed the water valve behind the toilet to stop the water. When I went to the desk to check out and let them know about the water they asked had I already called engineering to have it fixed. I explained that I was the guest not the manager and that was why I was letting them know. The best the manager could muster was a "sorry for your trouble" as I left. Beautiful grounds, but way to expensive for an ancient room that was less than clean and clearly in need of repair.