Hell's Pool Tours

Property generally good, needs a bit of TLC in parts. Paid extra for a sea view that was blocked by palm trees 🌴. Breakfast good but a bit chaotic.

Outstanding hotel, upgraded on arrival. Staff couldn’t have been more helpful. Excellent pools for kids, great kids club, very good gym. We were not even playing golf, just a great place regardless of golfing or not. On site restaurants/cafes a little too expensive if staying on site. Recommend hiring a car to get out and explore local vicinity/restaurants etc. overall fantastic hotel for a family or couples.

From the moment you arrive, the beauty of the hotel is striking. Walking in feels like stepping into a peaceful sanctuary. Everything about the design, setting and atmosphere immediately creates a sense of serenity. The staff are wonderful and beautifully attired. We stayed in a two-bedroom apartment with its own private pool, and it was simply stunning. The layout and design were exceptional. Both bedrooms were beautifully done, and the bathrooms deserve a special mention; there are two, each with enormous standalone baths and huge enclosed showers. The space, design and attention to detail made the apartment feel incredibly luxurious. We visited Café Central for breakfast and lunch because we liked the peaceful vibe and found the fresh pastries, coffee, and variety of dishes to be wonderful. Sitting there quietly with a coffee was a lovely way to spend an hour of the day, and the gentleman Pedro, who works there, is absolutely charming. Overall, it has felt like a real privilege to stay at the Viceroy. It is a truly special place that combines beautiful design, outstanding service and complete tranquillity. The only problem is that you have to check out, and honestly, you won’t want to. Thank you to everyone who contributed to making this stay so memorable.